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Laptop randomly shuts off

I have an Acer Aspire 3650 and for some reason I don't understand it doesn't charge the battery, it will turn off if you move it slightly (the battery won't charge so it's only on ac power), and if I watch a video on my computer (file) or something on the internet (like Hulu) it will turn off after a while. This is very frustrating because it keeps turning off without shutting down, and once one of the system files got corrupted and I had to reinstall my Windows XP installation. Can someone please tell me why this is happening and what I can do to fix it?

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  • navokraer Oct 02, 2009

    Well, I forgot to mention that I did buy a replacement battery thinking that my old battery was just bad. Now, when I got the new battery it did have power. The computer would still stop using the A/C power from the cord, but when the computer would go off A/C power the battery would work. However, since the computer won't charge the battery, it just died over time. If I had an external battery charger ($78 bucks!) it wouldn't be that big of an issue. I don't know whether it's worth fixing or to just to buy a new computer.

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Since, the Battery is not inserted in the Computer and it turns off automatically even with a slight movement when running on the AC Adaptor, it shows that the issue is with the DC-in jack on the Computer.

Now, to ensure if the issue is with the DC-in jack or internal power circuitry, it's required to diagnose the Computer after running it on the Battery power.

Remove the Battery pack from the Computer and clean the metal contacts on the battery and the compartment then, reinsert the Battery and check if it's charging. If not, try using a replacement battery.

If the Computer keeps turning off even if running on the battery power then the issue is with internal power circuitry.

Bye and take care.

Posted on Oct 01, 2009

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