Question about Coffee Makers & Espresso Machines
We are having trouble with our Kenmore Elite Coffee Maker. Worked fine for two months and then acts like it will start to brew. You get the BREW sign for several seconds and then beeps for several seconds and then turns the BREW display off and then nothing. Hot plate does not get hot, no water in the filter, etc. The filter appears to be clean, no heat, no water, no coffee!!!
SOURCE: Kenmore Coffeemaker 100.82006
hi gayley i could have wrote your post. i am so mad . i brought this coffee pot in oct. or nov and really liked it . it brews really fast . now i cant find the receit. hope some one knows what to do
Posted on Feb 16, 2008
I had the same problem, only this happened on the last 3 dcc-2000 I purchased. I called customer service today, and they informed me that there is a 3 year warranty on this product. Wow... This time they really helped. I have made 2 phone calls to customer service, and was put on hold for over 20min. each time they found out what machine I was calling about. Call customer service, and don't give up!
the number is 1-800-726-0190. you will need the serial # from the bottom of the unit (stamped in) and the model #.
good luck! Bob
Posted on Jun 10, 2008
SOURCE: cuisinart Grind and Brew 10
Replacement time. a certain percentage of thse have this problem. There is a small, non-replaceable tube in the inside toward the bottom that has become melted/damaged.
Posted on Dec 17, 2008
SOURCE: stopped working?
All coffee-makers are provided with a thermal fuse located near the heating element and in series with the element itself.
This device is bullet-shaped with one lead connected to the case, the other insulated from it. If there was no protection of this kind, it could lead to a fire if the heating element fails to get turned off when reaching its design temperature and nearly impossible to buy as replacement parts.
These are not user replaceable and both the thermal fuse and the bimetal switch that controls the current for the heating element have become increasingly less reliable as they are made in China and since we have little alternative, we have to either keep track of our warranty or just throw it away when it fails.
The fuses can fail at any time and I have brought back three coffee-makers in a five day period, all with the same failure, before giving up and getting a refund.
Another type of failure, namely of the bimetal switch occurs over time and reveals itself by the ever-longer brew time that is unaffected by dissolving the lime in the system. The heat sensitive metal switch part becomes gradually less responsive causing the machine to just cough instead of pump as when new. The last one I tossed had reached 40+ minutes per pot.
Posted on Jan 23, 2009
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