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Samsung HT-TWZ412 not reading DVD's (Disc Error of Loading Error)

I noticed the the disc does not spin. The motor number is JQ24-351350F. Would it help if I replace this motor with an RF-300FA-11400?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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SOURCE: dvd

The Samsung HT-Z310T is a DVD player, not a recorder, that is why you are getting an error when inserting a blank disc

Posted on Sep 15, 2008

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vortash
  • 431 Answers

SOURCE: It won't read disc. After loading, it reads No Disc

Sounds like a read error fault , possibly a laser malfunction sometimes dirt on the lens will cause this try a good CD cleaner if this is no good I suggest a free engineers estimate at least you can then ask again on here how to fix it . My honnest guess is either a duff laser or software corruption . I have known seating of the tray to cause this also not returning fully back into machine , usually caused by children and alien matter ? shall we say such as choclate or M&MS kids shove stuff everywhere ? bless them lol
hope this helps Regards Vortash

Posted on May 12, 2009

  • 1 Answer

SOURCE: Hello I have a Samsung HT-HTX22 home cinema.

ik heb een vestel tv ,en krijg geen geluid via mn 5.1 ht-thx22 speakers omdat hy niet voorkomt op de lijst van het manual dus mijn vraag is ondersteunt hij ook vestel tv ,s of moet ik een samsung tv kopen m.v.g. D.Suverein

Posted on Jul 24, 2009

  • 1 Answer

SOURCE: Samsung HT-Z310 tries to load disc, but never does

I've had a similar problem where the disc continues spinning in the "loading" mode and then finally goes to "disc error." So, I opened the cover of the player, and noticed that the disc was not spinning as fast as I expected, and there was an extra unpleasant sound when the disc was spinning. Thus, I suspected there was an issue in the drive motor system: either the motor drive board, the motor itself, or the contact to the disc. I saw that there was dust accumulated on the rubber contacts to the disc, so I cleaned them with a q-tip. I then resetted the system, and the disc was the spinning normally again, and everything worked like before! (Other things I have tried in the past were cleaning the lens and updating the firmware, none of which worked) I hope this helps!

Posted on Nov 23, 2009

  • 1 Answer

SOURCE: Samsung HT-Z410: ''Disc Error''

It's not the lens. It's the bottom plate on the disk pickup. Dust gets on the rubber pieces (there are three oval shaped pads) that do not adhere properly to the disk which causes the disk to turn too slowly for the lens to read it properly. Clean those off with alcohol swabs and let dry. Also blow off all the dust in the unit since it will already be open. I have also decided to leave a disk in the player so that dust will not have a chance to get on those bumpers again. I did this last weekend and have not had problems since.

Posted on Dec 19, 2009

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1 Answer

I purchased a toshiba portable dvd player and the disc is not spinning therefore reads no valid disc. I have put in a few discs still same reading? Any suggestions?


Hello
The Sled Motor is defective. this is the motor, whic spins the disc as it has been loaded properly. If the loader mechanism loads the disc properly into place and if the catch up magnet catches the disc in place, and still the dis do not spins, replace the sled motor. OK.

Feb 28, 2012 | Toshiba SD-P1900 Portable DVD Player

Tip

DVD PLAYER REPAIR (NO DISC ERROR)


Before you attempt to repair your DVD Player yourself, make sure that you have necessary tools and test instruments like philips screw drivers, multimeter, soldering iron, soldering lead, soldering pump, etc...

jdvillanueva_27.jpg

This is a DVD/MIDI Player with a "no disc error" upon loading any disc that played before...
Watch this VIDEO
First I've loaded it with disc and observe the movement of the optical lens and the spindle motor. First thing I've noticed that the spindle motor didn't oscillate upon spinning and it's spin slowly unlike the normal RPM...
I've suspected the spindle motor was already bad but still to be confirm...

jdvillanueva_28.jpg

jdvillanueva_29.jpg

Unscrew the disc holder plate from the assembly to keep away the magnet touching the spindle motor, this may affect the reading and spinning of the motor upon testing with the multimeter.

jdvillanueva_30.jpg

This is how it looks like after removing the disc plate holder in the assembly. Spindle motor is secured with 2 small screws in the lens assembly.
Pull-out the connectors from the main board to see the underside of the tray.

jdvillanueva_31.jpg

You may test the spindle motor with your multimeter set in resistance measurement (ohms X1) even connected to the small board.
Bad motor will read either less than 5ohms(shorted winding) or infinity (open winding) and will not spin.
Good motor will read more than 50 ohms(depends the size) and will spin upon testing. Watch this VIDEO.

jdvillanueva_32.jpg

jdvillanueva_33.jpg

Onced you've confirmed that the motor was already faulty, unscrew it from the lens assembly.

jdvillanueva_34.jpg

Replaced the spindle motor with new one. Before you install the new motor make sure that the clearance of the disc holder is the same as the old one. Compare first the clearance because if it is to high the optical lens will not read the disc same if it is to low....

After replacing the motor re-insert all the connectors to the main board.
I've load same disc which does not read a while ago and observe what will happen. Observe the disc and the sound oscillation from the spindle motor in this VIDEO.

Hope that the above information, pictures, and video will help you fixing your DVD player yourself.
Thanks for visiting Fixya.
Have a nice day!

Jdvillanueva





on Apr 18, 2011 | Bose 3 2 1 GSX System

1 Answer

After dvd shows to be loading, message says disk error. this happens on any dvd loaded. can not hear player operating. Can this unit be repaired?


I believe one of two things is the couse. First try to look inside to see the disc spin or listen for the hum of the disc spining; drive motor may have failed.(not hard to fix if you can find a motor online) Second and a much easier fix if the motor is spinning,is to disassemble the cabinet and clean the lense with a Q-tip carefully.

Mar 29, 2011 | Samsung HT-Z210 Theater System

1 Answer

My samsung HT TQ22 dvd player doesn't play dvd's."DISC ERROR" appears each time I try to watch a movie. Any info on how to fix this problem would be greatly appreciated.


Take the top case off the unit, power on, and place a dvd into disc tray. Press the play button and see what happens. It should find the dvd, clamp it in the reader and then spin it at high speed. If it does this and still says disc error, then the read head is bad. If it does not spin at high speed, then the epindle motor is bad. This is the more common error with Samsungs. Repair shop time.

Mar 09, 2010 | Samsung HT-X20 Home Cinema 600W Theater...

2 Answers

Samsung HT-Z410: ''Disc Error''


It's not the lens. It's the bottom plate on the disk pickup. Dust gets on the rubber pieces (there are three oval shaped pads) that do not adhere properly to the disk which causes the disk to turn too slowly for the lens to read it properly. Clean those off with alcohol swabs and let dry. Also blow off all the dust in the unit since it will already be open. I have also decided to leave a disk in the player so that dust will not have a chance to get on those bumpers again. I did this last weekend and have not had problems since.

Oct 24, 2009 | Samsung HT-Z310T Theater System

1 Answer

No File and Disc Error message


clean dvd first with cd cleaner.. before you change optical lens. lens cannot read data on your disc.

Sep 09, 2009 | Televison & Video

6 Answers

Samsung HT-Z310 tries to load disc, but never does


I've had a similar problem where the disc continues spinning in the "loading" mode and then finally goes to "disc error." So, I opened the cover of the player, and noticed that the disc was not spinning as fast as I expected, and there was an extra unpleasant sound when the disc was spinning. Thus, I suspected there was an issue in the drive motor system: either the motor drive board, the motor itself, or the contact to the disc. I saw that there was dust accumulated on the rubber contacts to the disc, so I cleaned them with a q-tip. I then resetted the system, and the disc was the spinning normally again, and everything worked like before! (Other things I have tried in the past were cleaning the lens and updating the firmware, none of which worked) I hope this helps!

Jan 25, 2009 | Samsung HT-Z310T Theater System

2 Answers

Dvd do not loads


Our started doing the same thing about a week after the warranty ran out. It has to do with the alignment of the discs being loaded. here's a work-around that works for us:
Open the tray
Choose which disc you are going to watch and use the Change Disc button to push the selected disc to the back (ie, if you want to view Disc 1, discs 3 and 4 will be visible in the tray).
Look down the center holes of discs 3 and 4... manually move your tray left-or-right to align the holes with the tray.
Push the Direct Play button on the top right of the unit for your disc of choice (Disc 1 using the example above).

hope that helps... I've searched for a while and played around with the unit (with and without the cover on) trying to figure out a way to re-align the tray, but no luck.

--JeD

Aug 20, 2008 | Samsung HT-WP38 System

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