Question about Computers & Internet

1 Answer

Dropped my external HDD while on.

I dropped my Comp USA external SATA drive enclosure (sku 333111) with a Maxtor 300GB SATA HDD (model 6V300F0) from about 1.5 ft. while on, and now when I turn it on I can here it go "bzzz" then it'll make an electronic gingle sound ending with a BBBBBZZZZZZZZ!!!!
Any help would be appreciated. Thanks for your time.

Posted by on

  • sick-wit-it Nov 30, 2008

    Same thing happened to me. I hear the buzzing and then the sort-of "beep".... then it repeats. Over & over & over. Im trying the freezing thing. If it works I will come back and say it worked. If you dont see it... dont waste your time. Take it to a recovery center.

    I have a WD My Book Essential Edition 500

  • acrosstheame Dec 08, 2008

    i have a similar problem. my external drive (simpletech) fell off my bed. now it turns on just fine but theres a buzzz and then a repeated beep. after a while the beep stops but my computer no longer reads my drive. does this freezer approach work?



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 44 Answers

All i can say is be gratefull that after dropping it you could get access to the data.. only suggestion is to backup all data from it immediately and replace it as it may fail and at that point your looking at a bill of £300 per hour for professional data recovery. It isn't possible for your to open your drive or do anything to locat or resolve any noises as they have to be kept airtight. a single spec of dust can damage the surface of the disk and the read / read heads..

Posted on Dec 26, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I dropped my book essential 1tb 2.0 hard drive and now it wont let me open without formating and say Data error (cycle redudency)

Since your disk is showing up with a drive letter, hopefully, check disk (chkdsk) can help:
(this if for Windows XP) Google "checkdisk windows [your version]" if it doesn't translate well.

Falls are a huge cause in external hdd failure, though, so I wouldn't be surprised at all if the disk is beyond help. Try connecting to another computer (to see if the problem still occurrs) or another operating system (you can boot to a linux live cd) or, at least, use another USB drive on the computer you are connecting to.

Next step would be to *cross fingers* hope the external enclosure suffered damage, but that the actual drive did not. If you are comfortable doing it (likely voiding your warranty), disassemble your external enclosure and remove your SATA hdd. You can open your PC and connect it to your motherboard assuming you have an available SATA connection, SATA cable, and available SATA power hookup. Alternately, you can buy a 'kit' to connect a hdd to your pc via usb, which prevents you from having to open your PC. It is much more convenient if you can diagnose without purchasing 1-time use hardware, though.
(Google "sata to usb" -- i buy from NewEgg usually, cheapest with 4 stars)

You can try data recovery software, but they haven't been very helpful to me in the case of physical trauma to drive.

Data recovery outfits (expensive) may help if the information is not otherwise recoverable.

Good luck!

Jul 07, 2014 | Western Digital My Book Essential 1TB...

2 Answers

Can't read HD-- I/O error

"Joecolvette" has probably got it right, I've seen this before. The HDD enclosure circuit board has a fault. Can be resolved by replacing the enclosure. Plenty on ebay, just ensure you buy one with the correct HDD interface (Sata or IDE).

Alternatively, if you have a tower with a spare port, you could take the HDD out of the caddy, install it in the tower as a "Slave" (check jumper settings) ensuring the system drive is set to "Master". Then you can check whether the HDD itself is at fault.

Apr 28, 2012 | Maxtor Computers & Internet

4 Answers

I wish to upgrade my Maxtor 32049H2 HDD (20gb) to a Maxtor DiamondMax 10 6B300S0 (300gb) HDD, The KM400-M2-3.0 Motherbourd specs indicate that the HDD is compatable other than the cabling to the Newer...

The new HDD uses a SATA data interface as well as a SATA power interface. You will need a SATA cable as well as a power supply that supports the SATA power connectors. Since this is an older machine you will probably need to buy a SATA cable and a Molex to SATA power connector. This should cover any cabling issues that you are having.

May 05, 2011 | EliteGroup KM400-M2 Motherboard

1 Answer

Hi there we purchased a maxtor basics 500gb hard drive about 3 years ago. we have had children in that time and unfortunetly our two year old daughter dropped it. we have taken it to a service store but...

If it is the external hard drive enclosure that is broken then yes. But if it is the hard drive itself that is broken then no.
From what happened I'm thinking that it is the external hard drive enclosure that is broken. That being said, you can easily buy one without the hard drive online. When doing this be sure you know what kind of hard drive is in your Maxtor enclosure. This is important because you need to be sure that your hard drive and enclosure are compatible. Check to see if it uses SATA, ATA, or PATA connectors and then buy the corresponding external hard drive enclosure.
Once you have bought your new empty external hard drive enclosure, it is simply a matter of opening up your Maxtor enclosure and moving the hard drive inside to your newly purchased enclosure and connecting it to your computer.
To avoid problems like this in the future, look into "cloud based storage" to back up all of your data securely online.

Mar 29, 2011 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

I have a maxtor hardrive model 6L160M0 160 GB SATA 150 HDD. This is out of the computer i want to save all the files i have from this hard drive and put it on a portable HD how can i do this.


Jan 19, 2011 | Maxtor Hard Drive

1 Answer

I have unplugged my maxtor 300gb external hard drive from one pc and have plugged into my laptop to transfer data. Light goes on but doesnt seem to be showing up on laptop 'My Comp'

you might want to try to unplug to HD's power and plug it back in then plu the USB into you computer....make sure that you remove the usb safely and not just unplug it.

Nov 24, 2010 | Maxtor OneTouch II external hard drive...

1 Answer


I think that your disk-drive is "SLIGHTLY" dead. :-(

Disassemble the enclosure.

Get the model-number and serial-number from the label on the disk-drive.

Access Maxtor's web-site, and check the warranty-status of the disk.

If the warranty still is valid, Maxtor will replace the disk-drive, at minimal cost to you.

If the warranty has ended, buy a new, compatible, disk-drive, and install it into the enclosure, to "reconstitute" your external storage-device.

Oct 28, 2010 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

Install internal hdd into external enclosure

yes you can... needs to be the right type i.e. SATA or EIDE that matches your enclosure and (USB) interface board...

Feb 25, 2010 | Maxtor DiamondMax Plus 9 80 GB Hard Drive

1 Answer

Hard drive connects and then disconnects quickly

Sounds like a bad solder joint or break on the circuit board. If the data on it is important, you may need to use a data retrieval service.

Jan 18, 2009 | Maxtor DiamondMax 10 6L300R0 (6L300R020PK)...

1 Answer

Maxtor enclosure

With great difficulty , i dont have a step by step guide , but i did the same thing , if you do do this you wont have the external shell anymore i ended up breaking mine to bits , so i suggest dont do this if u still want a external shell.

How to open: get a flat head screw driver and try to pop it open with brute strength careful you don't touch the HDD enclosed inside and to keep the wiring intact. there will be hidden screws inside the case which i ripped off.

Sorry i cant be of further help and Goodluck! :)

Apr 01, 2008 | Computers & Internet

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

625 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Alun Cox

Level 3 Expert

2678 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides