Question about SanDisk Sansa Clip MP3 Player

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Ok now my sansa clip is acting crazy,1st off,it wont barely even come on cause everytime i try,it say "sandisk" then it turn around and say "goodbye" when i know i connected it to the computer for a few days so idk...2nd,everytime i try to connect and find some music,it never even attempts to download or whatever...soo please help me because this is awkward and i need this problem repaired...

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Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Posted on Oct 01, 2009

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Posted on Jan 02, 2017

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1 Answer

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you should update new firmware first at http://forums.sandisk.com/sansa/

if it still doesn't work, change another one.
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http://www.sandisk.com/sansa/assets/English/products/Clip/Clip_userguide_en.pdf

-Tha Mp3 Doctor

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I know this is only part of the solution:
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I don't yet know how to proceed from here on

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May 30, 2008 | SanDisk Sansa Clip MP3 Player

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Unplug from your computer
Turn off the device.
Push the button down to be in the "Hold" position
Press down on the "center" button (inside the circle)
While still pressing on the center, plug in the device.
Now you should be able to see the device under "My Computer"
Right click on it and FORMAT --YOU WILL LOSE ANYTHING THAT WAS ON IT! But you will be able to use it again. I was assuming all my stuff was gone, it was just copies from my computer anyway.

This worked for me and now I just have put my music back on it.

Hope this helps everyone else! And don't hook it up to a MAC!! Even just to charge it!


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Make sure your msuic svc subscription is current

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