1.Check if the firewall is blocking any printer services
2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode
3.Disable all the firewalls
4.Uninstall the printer driver and software
5.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2
HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3
Optional*** 6.Delete any non default items under the ff keys: Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED HKLM\System\CurrentControlSet\Control\Print\Monitors HKLM\System\CurrentControlSet001\Control\Print\Monitors Default items are as follows: AppleTalk Printing Devices BJ Language Monitor Local Port PJL Language Monitor Standard TCP/IP Port USB Monitor Windows NT FAx Monitor ***** 7.Delete any items under the ff keys: HKLM\System\CurrentControlSet\Control\Print\Printers
8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista) Ensure there are no documents in queue.
Disconnect printer’s USB cable.
Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.
From the start search box type spool and press .
The spool folder located at c:\windows\system32\spool opens.
Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.
Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.
9.Restart the computer.
10.Check th services status
Start-Run- Type Services.msc and Click on Open
You will see long list of services
You need to make sure following 4 Services are set to Automatically start
11.Reinstall the latest printer driver
12. Make sure the driver you downloaded from support.dell.com is compatible with the operating system that you're using, for example windows xp or windows vista.
I have a HP Compaq laptop that I am having trouble getting the Dell inkjet 720 printer to work. I...
(More)
I have a HP Compaq laptop that I am having trouble getting the Dell inkjet 720 printer to work. I have installed the driver and a patch I assume was for Windows Vista 32. I am told that I have to have WinHlp32.exe to be able to read any help files on this matter, which I can not find.
Cartridges are new, paper feeds and cartridges advance to various ranges as usual when printing, but...
(More)
Cartridges are new, paper feeds and cartridges advance to various ranges as usual when printing, but no image appears on paper
Cant get my Dell 720 Printer totalk to my SonyLaptop Windows VistA iT SAYS READY BUT WHEN i REQUEST...
(More)
Cant get my Dell 720 Printer totalk to my SonyLaptop Windows VistA iT SAYS READY BUT WHEN i REQUEST IT TO PRINT IT SAYS NOT TALKING
When I print with my Dell Inkjet 720 the page comes out blank with just a few very light lines. My...
(More)
When I print with my Dell Inkjet 720 the page comes out blank with just a few very light lines. My ink cartriges say that they still have ink in them. I haven't printed in a while, could that be the problem? Thanks
the wheel inside is loose and it will not **** the paper in or the the track with the cartridges...
(More)
the wheel inside is loose and it will not **** the paper in or the the track with the cartridges won't move