Question about Dell Latitude C400 Notebook

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Internet card Hi my c400 stopped detecting any card I incert in the ethernet port. Is there a test I can run? or do I have a missing driver or something? Any help would be wonderful.

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  • tonyarenee Dec 20, 2007

    it's actually not the card because nothing works in the port. no device detected.

  • tonyarenee Dec 20, 2007

    I am refering to connecting a PCI card thin metal rectangular box into a PCI slot on a laptop. I use it for wireless Gcard or GSM card and a card the has a 2 highspeed USB ports on it. None of them respond.

  • tonyarenee Dec 20, 2007

    Windows Xp. It is more than one card...I have tried four differant kinds of hardware in there. I believe its the port it's self.

  • tonyarenee Dec 22, 2007

    Worked! I went to the site like you said and did some downloads. works great thank you.



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Please excuse starting with the basics but I cannot see what is happening on your end and am limited in my understanding to what you say here.

First, generally ethernet ports are used to connect a cable for communication between ethernet devices with a similar connectors generally network adapter in a computer to a switch or hub (which may be part of a router) or directly to a single ethernet port in a cable or DSL Modem/Bridge or other compatible device. This cable is thicker in diameter that a phone wire and the connectors at the ends are wider than a phone wire with 8 connection points instead of 4 of which only 2 may be used in a phone wire.

Is this what you refer to when you indicate you are connecting a card to an ethernet port?
are you connecting a PCI card thin metal rectangular box into a PCI slot on a laptop?
are you inserting a memory card into the slot of a reader?
are you inside a desktop computer case inserting a card into a slot inside your computer?

Given the explanation of the above -- after you perform this action what doesn't work that you would expect to work?

All of the above (excluding the memory card (but it's reader could)) could have driver issues associated with them.

A PCI card insertion into a slot where it had been previously configured would not necessarily generate another detection and addition of hardware prompts as the drivers may well be configured and ready for reinsertion of the PCI card into the same slot from an earlier configuration.

Please respond with as many answers to the above that you understand and I will attempt to provide next steps for the resolution.

Posted on Dec 20, 2007

  • david Dec 20, 2007

    OK good so far. This PCI card you are inserting does it have a manufacturer and model number on it somewhere. And what operating systen is your computer running? This may be as you suggested a missing driver.

  • david Dec 20, 2007

    Use the following link

    Enter the service tag off of your machine assure OS is Win XP of change it, if possible -- this will make the list specfic to your hardware.

    Under communications there are numerous GPRS downloads that may be needed. Note relation to PCI.

    If you use the following you may get some drivers that will not install on your machine because the list was not tailored to your hardware.

    If you do not have service tag or cannot change OS try this link


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You can call the provider where you got the card and they can tell you where to go on the net to download the program that connects it. Its free if you can find out what the card reads or what kind it is.

Posted on Dec 20, 2007


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