Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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WD Passport Drive running SLOWWWWW on time machine

I have the same problem. 500G WD Passport Drive, trying to backup using Time Machine and it's running extremely slow...

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USB s slow and when you have huge files it tends to bog it down. it is better to have a firewire transfer. another reason could be your computer is doing to much. leave the computer at one task. walk away and let it work. otherwise you will be using memory.

Posted on Oct 01, 2009

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My WD mt passport 2TB keeps ejecting itself all the time. The problem is that I have my entire iTunes library (1tb) there. I wont to copy the library to another disk but the drive ejects itself all the...


You can disable the sleep timer in the settings menu. Details can be found on page 34 of the product manual:
http://www.wdc.com/wdproducts/library/UM/ENG/4779-705020.pdf

Passport drives are generally used for backups so they like to turn themselves off to extend their life cycle. If you want to use an external drive for frequent media use, I recommend WD Elements.

Sep 26, 2013 | Western Digital WD My Passport 2TB USB 3.0...

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Western Digitial Passport Sync Software


WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a computer to the drive (WD Passport) and SHOULD NOT be used as backup software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the WD Sync software, reformatting, and using the WC Passport as a true backup drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

on Jan 18, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Hi , I just copied my hard drives to my new Passport Essentials SE using the WD Smartware software, I do not like I have to manually switch between my two internal hard drives to back up so I would like to...


As far as I remember WD just copies the software into the PassPort drives and you don't have to install anything you can just run the software from the drive. If that is still the case then first take a backup of that software (basically copy that software folder to some place in your internal drives) then format the drive (make sure you select NTFS as the file system for the drive when formatting).
Formatting will erase all the files in the drive so make sure you have backup of you personal files also.
Formatting also resets the drive back to factory setting (if you want the WD software back then just copy it from the backup to the PassPort drive).

Sep 06, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

I am using the passport essential 500gb on my macbook pro. I dont use time machine...i just backup files manually. I tried to transfer an item to the passport and it told me that it couldnt be moved...


i almost have the same problem, i bought the
Western Digital My Passport Essential 500GBfrom a week ago and i left the drve connected to the laptop and copying data from an old WD drive and after couple of hours i found an error appearing.......then i clecked okay and restarted the laptop and from then my
Western Digital My Passport Essential 500GBdoesn't appear in my computer drive list nor in the device manager.
i just cut my precious data from the other drive.

PLZ help

Mar 29, 2010 | Western Digital My Passport Essential...

1 Answer

Can only see one WD Passport 320GB drive at a time.


This is most likely a classic case of them trying to occupy the same drive letter. If you open disk management Start > Run > type 'diskmgmt.msc' and you should see them both there - One with a drive letter and one without, simply right click on the drive which doesn't have a drive letter and select 'change drive letters and path...'. Change the drive letter to something you know doesn't really get used and they should both appear in my computer.

Hope this solves your problem.

Jan 12, 2010 | Western Digital Passport 320GB External...

7 Answers

Help to backup full computer programs & docs with WD Passport 160


Try going to the "Computer" icon and look for the external drive. Open the ext. drive folder and look for the InstallSeagateManager icon, the Application one. Double-click on it and it will allow you to install the software to do a backup on your new computer. First thing you should see is the Language Selection screen. I think you can take it from there!

Sep 22, 2009 | Western Digital Passport (WDXMS1600) 160...

1 Answer

Cannot eject western digital passport


I've had similar problems with external drives. First of all if you have OS 10.4 it will recognize and format external drives that OS 10.5 will not. However the most recent update fixed some issues, so download the most current update by going to the apple and 'software update'. Next, if time machine has stamped the drive, then it will always 'see' the WD drive as the default backup and will write data to it periodically in automatic backup mode. If there is no data on the drive, or if you don't want to save the data then you could reformat the drive (first turn OFF time machine) by going to utilities and then 'disk utility'. If not, then try going to utilities and then use the 'air port' utility to work with the drive as it should be listed on the left as a time capsule.

Jul 07, 2009 | Computers & Internet

1 Answer

My passport "removes" my files!


WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Can I use my passport essential 2.0 to backup my work computer as well as my home computer?


You can use your WD Passport to sychronize data on multiple computers, you just need to set up the other computer name (e.g. "Work computer")using the software.

WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a
backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Aug 03, 2008 | Western Digital Passport WDXML800UE...

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