Question about SanDisk Sansa e260 MP3 Player

1 Answer

When I plug my sandisk into my computer, it briefly displays 'writing' then goes to a 'refresh database' message. My computer doesnt recognize it at all. I let it set for hours like that, thinking maybe it was stuck. No luck.

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You should check and see if there is any problem with the drivers. This is how you do that:

1. Go to the Windows Desktop, click on the "Start" button, and then click "Run" or "Start Search" if you are using the Windows Vista operating system.
2. Type the following text into the text box:"devmgmt.msc" Click OK.
3. Select your computer when the Device Manager window opens, and then select "Action" from the options at the top of the window.
4. Choose the "Scan for hardware changes" option from the drop down menu that appears.
5. Insert any USB device such as a mouse or flash drive into the USB port in question. Now simply check the USB device to see whether it is working in order to test the port.

Posted on Oct 01, 2009

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1 Answer

I turn on my sansa e250 it goes to refresh database, then blanks


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Mar 30, 2009 | SanDisk Sansa e250 MP3 Player

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My sansa 2 gb clip stays at writing when plugged in and refresh


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Jan 25, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Refresh database


it's supposed to refresh database anytime you make changes to your clip. also, check in the settings what usb mode you're in as well as "my computer" to see if the device shows up when it's plugged in. as for transfering media, if you want to use a program to do it for you, use mtp (under settings on your clip). if you want to manually drag and drop, put it in msc (also in settings). also in msc, it doesn't really matter where you decide to drop the files onto the player, although there should already be a music folder to help keep things organized.

Jul 10, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

"refresh database"


Get the Vista compatible version of the software from Sansa's website

May 24, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa MP4 player is not recognized by my computer and it stays on the refresh database screen


Hi,
Mostly this kind of problem occurs in sansa due to incompatible settings. Try the MSC mode in the setup instead of the normal mode. Then the player will appear as a unique drive. Copy the music files to appropriate folders and eject the drive. The database will then refresh again...Also reset the settings to factory default atleast once.

Bye

Have a nice day...I hope that this solves ur problem :)

May 04, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Refresh database


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Apr 10, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Sansa sandisk


LOOK AT THESE WEBSITE FORUMS...THEY ARE FOR THE SANDISK SANSA PLAYERS

http://forums.sandisk.com/sansa/search?submitted=true&q=E250

Feb 21, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

MP3 not being recognized by computer


My opinion.
No one here seems to understand the question...unless it's just me.
Not being recognized by computer means you should not be able to disconnect the device safely. Am I right?
I cannot seem to disconnect the device safely, which means that the refresh database option will not display and do so!
Help?

Nov 06, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Refresh Database???


The application failed error means the you have a different version, not supported by this file.

You have a Rhapsody version.

You will need to contact SanDisk to have the recovery files sent to you.

SanDisk Technical Support 1-866-726-3475





Best of Luck.

Oct 16, 2007 | SanDisk Sansa e250 MP3 Player

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