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My laptop (has a blue ray sticker) cannot seem to play blue ray

It is an Aspire 5738z (has a blue ray sticker). Also the Acer Arcade Deluxe(version 2.5.6709) cannot play any of the discs! has anyone had any problems with this and how they fixed it? thanks.

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Go to the device manager and see if the device manager sees a blue ray player. Just because there is a sticker or a bezel on the drive doesn't always mean that is what you have. I have had several clients that had the same situation and were dumbfounded to learn after I ran a diagnostic that there dvd burner was just that a cd/dvd player. If you do confirm that you have a blueRay, I would suggest going to Acer and downloading the software and the drivers for that drive.

Here is the Acer link...

http://support.acer.com/

Posted on Oct 01, 2009

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Acer aspire 6935g wont play blu-ray discs, will play dvds ok via media centre and acer arcade deluxe, but does not recognise blu-ray disc when placed in the disc drive


Hi,

You need to download K Lite Codec Pack (Its Free) and you can install it via....... or you can try googling it.

http://www.codecguide.com/download_kl.htm

It contains all the different audio and video codecs. Your computer might not play it because it doesnt have a blue ray codec by default

Please post your feedback and Vote if the problem resolved as per your satisfaction.

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That will tell you if your PC can play blu-ray.

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I need the program acer arcade for my pc,


Here is a link to another page that has download links for acer arcade depending on the windows version you have running.

http://komku.blogspot.com/2008/05/download-acer-arcade-deluxe-for-windows.html

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When I try to launch a Blu-Ray movie Acer Arcade Deluxe attempts to connect to what I guess is a non-existant web site which it fails to do. This is the end of your movie playing experience. There is no...


Ok I,m not sure i can solve the problem for you, but have had problems with my acer 6920 G. Hopefully this will help. I was playing blu ray discs on my acer 6920 G wich i believe has the same sony/nec Optiarc blu-ray player. It was playing blu rays fine for a while. then as newer and newer releases were coming out it would not play some blue rays from certain manufacturers (Fox). Then newer releases from other manufacturers would not play. I was getting updates from acer arcade deluxe that would allow me to play some of the newer releases. The only problem i was having was that the updates (patches?) were not keeping up to the newer releases. The last update from acer was corrupted or somthing was wrong with it and then my blu-ray player wouldn't play anything at all. To solve the problem I reinstalled acer arcade deluxe using the acer e recovery management. This fixed the problem. But now back to square 1. My older blue rays will play but not the newer ones. I've been going over this problem for a while now. The Acer site was no help at all. The e-mailed me some solutions both hardware and software but weren't even close to what the problem is. You can try Cyberlink Power DVD 8 and it runs better than the Acer Arcade Deluxe. (They write the updates for the acer arcade deluxe) It is expensive the last time i checked. Hope this helps a little.

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Your DVD is not Blue Ray capable. You would need to purchase a Blue Ray DVD player for your laptop, just having the software does not allow you to read them.

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Just do recovery your notebook. try to run the acer Arcade without upgrade it. I also have some problem when I upgrade/ update my Acer Arcade to latest Version. I'm using Aspire 6920G.

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