Question about Lexmark Office Equipment & Supplies

1 Answer

Lexmark x4850. swapped oem with non-oem black cartridge. will not print black now. message says warranty does not support non-lexmark and prints blank pages.

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Lexmark Expert
  • 228 Answers

“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

Posted on Oct 01, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

'Left cartridge incorrect' error message. Have tried changing the cartridge, cleaning the cartridge, running a flush cartridge etc but will not recognise the cartridge and so will not print. is it...


These printers monitor the cartridges and dont like you using aftermarket ie non Lexmark, or not made by lexmark cartridges. So Im wondering If you have tried 2 x brand spanking new OEM Lexmark cartridges, or if you are trying to use cheaper from net remanufactured or "for use in lexmark" cartridges. If this is the case then this is your problem and also very common.

Are you using a photo cartridge and a normal color one?

These I beleive can not be mixed in different slots.
- Photo cartridges you will only need one installed on the left side.
- Normal ink you will need two installed (Black on left and color on right) .



Also Lexmark themselves have a couple of documents on this issue, here and Here

But these efforts will all be useless unless you are using Brand New Original Equipment Manufactured (OEM) Cartridges. This I see day in and day out, I get a lot of people tell me they are using original when they are not in fact, You will know by the price and lexmark carts do not state "for use in"

I dont think it is a problem with the printer, if you are using both brand new OEM cartridges then the firmware fix from lexmark should solve or you are trying to mix Photo type and normal type carts.

But these days ink jet printers are non repairable (well too costly and uneconomical to repair) throw away items, the expense is in the inks and manufactures vertually give away the printers so you will buy their inks, and lexmarks are designed not to like refill and aftermarket inks as are most modern inkjets.

Hope this helps, please let me know if you are using real ink and have tried the firmware fix and still are having issues, but all i probally end up telling you is buy another and welcome to our disposable way of life;)

Regards
Steve

Feb 21, 2012 | Lexmark X4550 Multifunction Wireless Color...

1 Answer

My Lexmark 4800 version x4850 says there's a cartridge missing!


This can be one out of two things. Either a faulty cartridge, or the cartridge holder. If you still have the old cartridge, insert that one. If now it only displays 'Cartridge Empty', it means that the printer can see the cartridge, and it's your new cartridge that is faulty. If it's still showing Cartridge Missing, it's most likely your printer that is faulty. In either case, you should contact Lexmark Technical Support and they'll provide you with a solution. 

You can also try cleaning the contacts in your cartridge Holder with a dry cloth. 

Mar 28, 2010 | Lexmark Wireless X4850 All-In-One Inkjet...

2 Answers

Refill ink for Lexmark X4850


I have a couple questions for you.
1. Is your cartidge 42 or 42A? The 42 cartridge will not work if you refill it. I learned that the hard way after paying to have it refilled and I got it home and it would not print. If you are using the 42A refillable cartridge, your ink levels will not reset. I called lexmark to ask them after not bieng able to find any answers online. He said that because I am using the 42A, it will print but will not register the level. The only downside is I have to keep an eye out for fading so that I do not ruin the printer heads.

I hoped this helped.

Oct 11, 2009 | Lexmark All-in-One Printer with PictBridge

1 Answer

How to install the cartridge in the printer


Are you using a Lexmark factory new cartridge?

Sorry for the bad news that follows.
Extracted from Lexmark’s web site: www.lexmark.com
Lexmark End User Statement of Limited Warranty for Supplies
Lexmark International, Inc. Lexington, KY
Not Covered:
Warranty Service does not include repair or exchange when the problem results from accident, disaster, misuse, abuse, non-Lexmark modification (including refilling, tampered with in any way or remanufacturing), improper storage, malfunctioning equipment, laser print cartridges which are simply empty as a result of normal use, or normal wear and tear. Character or page yield is also not covered by warranty service, as it is influenced by customer application, printer contrast settings, operating environments, printer condition, and paper type.
Don

Jun 09, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Cannot overide "wrong cartridge" message when using oem cart


Lexmark International does not recommend the use of third party inks or inkjet cartridge refill kits. Genuine Lexmark inks and cartridges are perfectly matched to the printing system. Using genuine Lexmark ink and cartridges ensures that every document produced is of the highest possible print quality, providing long-term dependable service from your Lexmark printer.
Lexmark cannot assure the excellent print quality and reliability of its inkjet cartridges after a cartridge has been refilled. Using incompatible inks in an attempt to extend the life of a genuine Lexmark cartridge beyond its recommended usage can cause failures in several different areas of the printer. Inkjet cartridges and printer failures caused by refilling or a third party ink are not covered by your Lexmark printer Warranty, Extended Warranty or Service Agreement.

Please use genuine Lexmark cartridges for best results.

Apr 13, 2009 | Office Equipment & Supplies

1 Answer

How to refill cartridge for X2500 printer


The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.

Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.

Apr 10, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

Using a refilled ink cartridge on a Lexmark x4850


Yes, most Lexmark cartridges as well as many other manufactures use something called 'Smart' Chips in the bottom of the ink cartridge. Usually unplugging your (about 10 seconds) printer resets the memory in the printer. Hope this helps!

Mar 20, 2009 | Lexmark Wireless X4850 All-In-One Inkjet...

1 Answer

Lexmark x4850 ink levels won't reset with new cartridge


Hi...

Silly question, but I have done this myself. Have you removed the tape from the bottom of the cartridge?

Jan 25, 2009 | Lexmark Wireless X4850 All-In-One Inkjet...

1 Answer

Lexmark x4850 ink refill problem


Did you get a genuine Lexmark cartridge or a recycled one? The recycled ones will usually work fine, but the printer may not know how much ink it has. So it will print all right until the ink runs out and the print quality deteriorates. If you used a genuine Lexmark, then I'd suggest you take it back to the store you bought it from and get a new one.

Nov 29, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

264 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Don  Farrell
Don Farrell

Level 3 Expert

1018 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18407 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...