Question about Washing Machines

1 Answer

Agitator not agitating whirlpool quiet care 11 about 9 yrs old

Posted by on

  • 1 more comment 
  • Joe Onley Sr.
    Joe Onley Sr. May 11, 2010

    can you move the agitator by hand in both directions? if so, the 'dogs' inside are shot and need to be replaced. If not, (i.e., only moves one way, as it should) then it is probably the spin tube on the transmission and this is a more costly problem, and probably need a new machine.

  • Jeff Rockwell
    Jeff Rockwell May 11, 2010

    Could you please elaborate a bit more on your symptoms? For example: Does the washer fill or drain? Does the drive motor run? Are there any indications that the washer has power? Do you hear any strange noises when the washer attempts to agitate or spin?

    J. KUYKENDALL May 11, 2010

    model # and will it spin and drain thanks



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 1,937 Answers

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

Please see the Whirlpool installation and maintenance PDF on their Top Load, Direct Drive washers.$FILE/L-55.pdf

If this is the type of washer that you have, I'd pull the cabinet and check the Motor Coupler.

Following is a description of how to do it.

If it isn't the coupler, and you want to go further, it is possible that the "Agitate Gear" in the transmission is damaged.

Here is a description of how to "pull" the transmission on top load washers.

Although getting into the transmission is somewhat messy (it holds about 14 oz. of oil) it can be done, and replacing the gear isn't too difficult.

Posted on Oct 01, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Agitator not turning when washing Whirlpool ultimate II super quiet mod # LSQ9264HZO, everything else seems fine, spins rinses, drains, replaced timer disconnected lid switch wired together besides that no...

This is a common problem among Whirlpool washers. There are 4 dog leg shaped plastic cogs fitted inside your agitator and these are worn or broken there won't allow the top of the agitator to grip to the lower portion. therefore getting little or no agitation. the part number for the dogs are 80040 and come in a package of 4. if there is more damage done to the agitator dog support, you may need to replace the cam as well which is part number 285809. both are very low in cost and involves only taking the agitator , which can be done by taking the dispenser cap off and removing the 5/16 screw. after this you can take an old belt or similar rope type object, and remove the agitator. some agitator require a lot of force to remove but persistence is the key. Hope this helps.


Oct 14, 2009 | Whirlpool Washing Machines

1 Answer

Agitator is weak

you need to remove the agitator, then pull the top half off, replace the dogs inside the cam, and re assemble it, you can find a kit online for a few dollars. 

Feb 03, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

No spin or agitation on washing machine

check the coupler it is the plastic and rubber piece that is in between the motor and the transmission

Dec 30, 2008 | Whirlpool Washing Machines

2 Answers


Fisher and Paykel pride 5.5. It is about 11 yrs old

Oct 04, 2008 | Washing Machines

1 Answer

Agitator not agitating

Replace agitator dogs, which should be available at your local appliance parts store for around $10. Replacement takes about 20 minutes (for a Whirlpool washer, at least.) Remove the center filter and you'll see a bolt (11 mm in the Whirlpool.) Remove the bolt, which you may be able to do with hand-turn socket wrench unless you have an extension for your ratchet. Removing the entire plastic agitator assembly is easy when tugging from below.

This next part may note be needed, but: Once you have the assembly out put it on the floor and stand on it. To remove the free moving part of the agitator, grab the fins and give it a good tug or two to free it from the lower assembly. It may take a bit of effort. Remove the inards, replace the four dogs, and reassemble.

It was *really* easy to do...and certainly a lot cheaper than having someone come out or, as we thought we were headed, to replace the washer.

For even better description: click here

Sep 25, 2008 | Whirlpool Ultimate Care II LSQ9549L Top...

2 Answers

Whirlpool Ultimate care ll Quiet wash Model # LSQ9564SQ0

The ***** part of the agitator is supposed to ratchet in the clockwise direction. this is normal. If you can spin it in either direction (turned off) then you need a set of agitator dogs.

Jan 10, 2008 | Whirlpool Ultimate Care II LSQ9564J Top...

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

216 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers


Level 3 Expert

79851 Answers

Brad Brown

Level 3 Expert

17155 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides