Question about Microsoft Xbox 360 Console

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Our Xbox 360 isn't reading games or dvds. We hear the drive spinning, but then it comes back with an "Open Tray" message after the drive stops spinning. If we load the game/dvd enough times eventually it does read the disc (sometimes). Is this a problem that we can resolve ourselves, or do we need to have an expert repair the unit?

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You either have a bad limit switch on the tray assy, or the limit may need to be adjusted.

Posted on Oct 01, 2009

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@_@ Loco Xbox 360 Problem Guys I have no idea whats wrong with it. It's not playing any games. The laser reads CDs and DVDs flawlessly. The crazy part about it is that it DOES READ the games initially...


It seems your laser isn't reading the second layer on the games. Regular DVDs have only one layer of information, Xbox 360 games are "Dual Layered" meaning twice as much information in the same area. I would recommend buying a replacement laser from eBay and installing it yourself (as you already know how to take the Xbox apart)

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Xbox 360 will not read games or dvd's


Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

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Wont read games only reads dvds


This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1.Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser.The laser is the part that actually reads the disc. The reality is...with all the hours and hours of game play, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

http://store.richspsxparts.com/xb360ac.html

3.Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything,including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock.The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts: http://store.richspsxparts.com/xb360ac.html

DVD Drive Swap Info: http://store.richspsxparts.com/imnooninxb36.html

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Xbox 360 will not read games, dvds, or cds. Disc drive seems to spin, or make some kind of noise for less than a half a second, then stops, and presents an "open tray" message no matter what is in the...


Yes, your eye is shot. I doubt since it's making those noises that a simple clean will put it back to new. You'll either have to have them repair it or buy a new xbox all together. Wish I had a better reply for you but yeah.... once those eyes wear out, it's it.

May 09, 2010 | Microsoft Xbox 360 Console

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My xbox 360 does not spin and keeps coming up with this message open tray


Yes this is the disc reading error to fix this you need to stop the heat build up getting to the chips on the back of the DVD drive.

To do this you can use a good guide or you can send it in and they will fix it for you for $140.

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Will not read any disc's


Its because the dvd scanner is scratched or broken

Oct 07, 2009 | Microsoft Xbox 360 Console

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Xbox 360 open tray message; not reading discs


If it won't play any games it might be the laser that reads the disk. I would suggest getting it checked out somewhere.

Oct 02, 2009 | Microsoft Xbox 360 Console

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Xbox 360 Wont Read Games or DVD's


take out your hard drive and then turn it on restore factory settings and plug it your hard drive back in

Feb 21, 2009 | Microsoft Xbox 360 Console

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Your laser is bad in the drive. When it comes to reading games, DVd's, music cds, it requires a different strength from the laser in your dvd rom in order to read them. If it can't read all types then the laser is definitely bad and you can either replace just the laser or the whole drive.

Feb 04, 2009 | Microsoft Xbox 360 Console

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