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Jenn-Air slide-in range Mod:JES8850BCS Key pad will not work.Two numbers appear on the display at power up. EE214 and M214 Are these numbers error codes,or whats the trouble?

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  • gmashford888 Oct 01, 2009

    I have already install a new control board, do you think maybe the key pad? there is no sign of damage to the pad.

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I've seen this happen many times, you will need a new electronic control board for this unit.

You can order a new one from the following website link

http://www.appliancepartspros.com/part_details.aspx?part_id=4369444


Let me know how this works out.

Benjamin

Posted on Oct 01, 2009

  • Benjamin Patri
    Benjamin Patri Oct 01, 2009

    Well, if a new control board didn't fix it, then yes, the keypad would be the problem though it should be the control board usually.

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1. Defective controller or its power supply.
2. Broken display panel.
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I purchased a house w/ a Jenn-air elect. drop-in range. The Model # is 87946 or 87847. I believe the range was originally purchased in 1975. I am in need of an instruction manual .


Neither of these are a typical Jenn-Air model number. http://shared.whirlpoolcorp.com/product_literature/search.jsp?siteCd=JA_EN_US suggests that the model number is on the back wall under the burner on the right side of a drop-in cooktop. For a range the model number is often on the frame inside the oven door, below the vent or on the back of the top of the range.

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Look at the model number locations at the "Help me find my model number" link and try to locate a model number on your range. Then enter that model into the search box. The manual is probably available with the correct part number. Most Jenn-air electric cooktops start with JEC in their model number.

I hope this helps you locate the manual.

Cindy Wells
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I have Model #JER8750AAB Serial#16776012WK When uising the self cleaning feature, oven stopped and F1 displayed on stove ??


  1. Disconnect power to stove
  2. Gain access to the back of the clock (electronic range control or ERC).
  3. Unplug the touch pad ribbon connector from the ERC. This will be a flat wire approx. 1 1/2" to 2" wide.
  4. Make sure everything is clear and will not short out when power is turned back on.
  5. Turn power back on to stove.
  6. Watch for the F1 and listen for the beep.
  7. If you get the F1 and beep, replace the ERC.
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1 Answer

Jenn Air Microwave builtin oven has no display and will not turn on. Had the power to the oven checked and it's ok. The oven stop working when it was on. The oven is 17 years old.


There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You should check the internal fuse as well as the oven cavity thermostat / thermal cutout and the magnetron's thermostat / thermal cutout.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
mini_manual_behind_grille_small.jpg

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1 Answer

Display says "Locked" and clock is on. Key pad wi...


The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes.

Otherwise, you may have a shorted membrane keypad.

Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more free information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com
Microwave Oven Control Panel Repair Nationwide

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KENMORE Range/Stove/Oven Fault Codes – 362 Series (General Electric)
F1 = Stuck Touch Pad Key - Replace Electronic Range Control (ERC).

KENMORE - 911 Series (General Electric/Roper)
F0-F1-FF = Failed transistor in Electronic Range Control (ERC).

KENMORE Range/Stove/Oven Fault Codes- 665 Series (Whirlpool)
F1-E0 EPROM Error - Electronic Range Control (ERC).
F1-E1 EPROM Error - Electronic Range Control (ERC).
F1-E2 U/L ERC Errors - Electronic Range Control (ERC).
F1-E3 Fuel Type Fail

Kill power 30 seconds-Cancel-Start/Enter-5 seconds-Should see “E” for electric-
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KENMORE - 790 Series Electronic Oven Control (Frigidaire)
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Runaway Temp = Replace Electronic Oven Control (EOC).

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Thanks

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If ERROR appears check sensor wire connections and/or AH sensor.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and the Sharp part numbers, most of which interchange except cosmetic parts.

Most computers will open this document automatically, but you may need the free Adobe Reader

You can order parts from Encompass here or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Hello Hec1152,
I have found the manufacturer contact information for you, but could not find information about the error code. If everything works fine, but the microwave is not heating your food, then the problem is most likely the magnatron or one of it's components, which sadly to say is the most expensive part to replace. Please feel free to contact the manufacturer via phone or live chat to get more details as to what the error code means.

If you would not mind, could you please rate my help. I would greatly appreciate it.

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