Just completed the rather complex lens cleaning due to no magenta colour printout. Now have a "door Open" fault showing in the printer window. Have had a look but cant fint the control switch for the door - obviously stuffed up something here during stripping down for the lens clean. Anyone know the door-switch location please??
Obviously people arent as ambitious as me. Door switch is at the top left front and is a sliding plastic section that is pushed into the interior of the LHS circuit board that I did not replace fully - the micro switch was not in the fully inward position so the slider did not engage the switch. Very simple really!
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Depending on the model of machine.
Either on the Menu on the printer find Ink Management or press the Ink Management button.
Print a Test Page
If no Magenta Dots showing then proceed to Cleaning and Clean the print-heads through the proceedures given on the machine.
Print another test page. If Magenta Dots are fine then cleaning done. if not then try cleaning again.
If still not fine then the machine will need to be cleaned professionally which will cost a reasonable amount. Most service fees are more that it is to replace the printer.
The lens aperture blades most likely have become oily and are sticking together, it's a very common fault.
To fix it the lens needs a near total strip down, clean and reassembly and it's absolutely not a job to be undertaken on a DIY basis, especially on one as expensive as yours. The job could be awkward when lenses were mechanical but was a DIY prospect for skilled DIYers, Now that everything operates electronically there are fewer complex mechanical linkages, but for various reasons the job has become far more difficult.
Your only option is to return it to Sony. If it's under warranty then it's free, if it's outside of the warranty then it may be done free on a goodwill basis as oil migration is a fault caused by poor design or manufacturing. If you live in the UK then your right to a free repair is far stronger due to the Sale of Goods Act. Basically it makes retailers responsible for all faults on goods for up to six years (five in Scotland). So if you live in the UK and Sony wish to charge you, you may have a claim against the retailer for the cost of the repair.
I have worked/ serviced similar Laserjet Color Printer with same issue. Actually,
prints with faded colors or different colors are due the the dust/
toner dust accumulated on the optics (mirrors and lenses) inside the
printer, which refect the laser beams to form prints. For instance, red
color is formed by a mix of yellow and magenta toners. The color
is replaced by yellow due the the partial or complete blocking of the
image laser beam for magenta as the mirrors which
reflect laser beam get covered with dust and toner (which partially
blocks the laser beams). Hence the image is
not produced properly. This needs professional hands for servicing and cleaning of the optics inside the printer. Note
that first magenta goes off, followed by
yellow, then cyan and lastly black. This is due to the mirrors
placement inside the printer. Magenta is the last one facing upwards at
45 degrees angle and gets most of the dust and goes off first.
assure that the printer requires ONLY CLEANING OF THE MIRRORS, which
are inside the printer. So, it is advised that you get the printer
serviced by any printer repair/ service professional.
(Please note that the mirrors, lenses and scanner assembly inside such
printers is extremely complex and can get damaged very easily
especially the mirrors).
Hope it would help. If you need any clarification, let me know Good Luck! CreativeTECH
Hi, Dots, Lines
and smudges on the printouts are due to deteriorating cartridges and
cleaning the green drum of the cartridge may help temporarily. Take out
the cartridge and gently clean the roller/ green drum with a dry, soft,
lint-free cloth wiping off the toner dots marks/ lines. Also,
make sure that the visible inside of the printer is clean and there is
no spilled toner inside, which sometimes results in dots. Moreover, streaks
(thicker lines) and dots etc indicate faulty PCR Roller which is located
green drum inside the cartridge. Replace the Cartridge or get
the PCR Roller changed by a professional. Rest assure that the printer is fine and needs no major replacement.
Hope it helps! Good Luck! Don't forget to convey your feedback CreativeTECH
This could be down to None canon carts clogging the head up or clogging the purge unit up, If they are all canon carts it could still be down to the print head, if not it could be down to the Logic Board. At the worse case it could be down to both printhead and Logic Board
green is a combination of Yellow and Cyan, it is possible that you are missing magenta, depends on the file you are trying to print, if you can print one of each color this time print only magenta it would be helpful to isolate w/c is w/c from there you can find out what is the problem