Question about HP OfficeJet 7310 All-In-One InkJet Printer

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I have an ox886a789e error message on my hp all in one screen

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1. unplug the unit, press and hold the ok and Cancel buttons at the same time, while holding both buttons plug the unit back i. this refreshes the virtual ram. and it should resolve the issue.

2. if that dose fail please do a factory reset unplug the unit first now reset it by pressing and holding # and 3 on the keypad while plugging the power cord back in

Posted on Oct 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Error ox886a789e printer not printing


Hi,

In order to fix the issue , you need to reset the NVRAM of the printer.

1. turn the printer on
2. unplug the power cable from the back of the printer without turning the power off
3. press and hold power button , press OK and CANCEL, while keeping them on hold put the power cable back in ...
4. It will do a full NVRAM reset on it .. then it will prompt u for the language and country follow the steps and it will be resolved .


Best of Luck :)

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Your printer is in Error mode.. Specially with black ink empty message. HP Printer is designed in such manner that it will not allow you do to anything if it gives cartridge error message on printer screen.

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go here to find out what your error means
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