Question about HP PSC 1610 All-In-One InkJet Printer

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Clear carriage jam

I apparently ran out of ink and replaced both cartrides (b&w and tri-color). When I installed and turned on the 1610, it made a series of clicks and displayed the Clear carriage jam. I see no jam; I only hear the carriage attempting to move, and it simply jerks.

I haven't scanned a total of twenty photos on this, and it's just over a year old.

Anything I can do?

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  • Anonymous Dec 20, 2007

    Everytime I stat the printer to print a photo it shows an error "open door clear carriage jam " . But I do not find any jam. In help we find that it may contain some packing matarial. But I do not find any such items. I now do not able to understand what to do to get a print .

  • gmaf Jan 02, 2008

    I went to the HP site before frustration led me to Fix Ya. This is exactly what they post on their site, and it's no help. I'd have expected a home remedy fix rather than being sent right back to the manufacturer's site.



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Follow the instruction suggested by Hp at the link below. If it makes you feel any better I have done this myself and it works.

Posted on Dec 31, 2007


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Well, I'm not too happy that the only response I got was solicitation for the Premium Assistance Plan.

Figuring that the printer had pretty much died, I allowed my husband, Mr. Fix-It, to give it a try. He simply pushed up on the front end of the ink carrier and slid it into the opening. This allowed him to get at the cartridges and push gently down on the new cartridge I'd installed. It had not been seated completely. Works fine now.

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