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I apparently ran out of ink and replaced both cartrides (b&w and tri-color). When I installed and turned on the 1610, it made a series of clicks and displayed the Clear carriage jam. I see no jam; I only hear the carriage attempting to move, and it simply jerks.
I haven't scanned a total of twenty photos on this, and it's just over a year old.
Everytime I stat the printer to print a photo it shows an error "open door clear carriage jam " . But I do not find any jam. In help we find that it may contain some packing matarial. But I do not find any such items. I now do not able to understand what to do to get a print .Everytime I stat the printer to print a photo it shows an error "open door clear carriage jam " . But I do not find any jam. In help we find that it may contain some packing matarial. But I do not find any such items. I now do not able to understand what to do to get a print .
I went to the HP site before frustration led me to Fix Ya. This is exactly what they post on their site, and it's no help. I'd have expected a home remedy fix rather than being sent right back to the manufacturer's site.I went to the HP site before frustration led me to Fix Ya. This is exactly what they post on their site, and it's no help. I'd have expected a home remedy fix rather than being sent right back to the manufacturer's site.
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Have you tried moving the carriage to see if it really is jammed? Maybe you haven't put the levers down properly on your new cartridges....remove them, see if the carriage slides, then refit them and check the carriage again. You wont visually 'see' a carriage jam,; you have to try moving it. By the way, if it doesn't move, DONT force it to try and overcome the jam try and reason out why it doesn't move. Hope this helps! nicam49
If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.
ok the problem is very common.initially remove both the cartridges.then unplug the printer from main outlet and plug back in.this will reset the printer circuit.then after u on the printer bring back the cartridge carriage to cartridge installation position.then first clean the circuit in the carriage that touches and sense your cartridge circuit with a damp cloth.both colour and black carriage circuit.then clean the cartridge circuit too even if its new.then install both the cartridges and close the door and off the printer again and on it after 30 seconds atleast.then check it should work normally.
unplug the device and try to move the carriage with your hand ,but do not force to move it .if it does not moves just again plug in the wire and on the printer.and the carriage will move when the carriage comes out.just check out the cartridges that r they properly installed.
Is iot on the position where you can install the ink cartridge? try turning it off and unplug it from power supply then after 10mins replug and turn it back on. keep me posted, but if it will do the same thing chances are there is something wrong with the belts on it, better have it fix or have it check. Thanks for using fixya!!
Try to reset the device by turning the device off and unplugging it for a few minutes - then plug it back in and power back up. Sometimes being powered off will clear the jam sensors.
Well, I'm not too happy that the only response I got was solicitation for the Premium Assistance Plan.
Figuring that the printer had pretty much died, I allowed my husband, Mr. Fix-It, to give it a try. He simply pushed up on the front end of the ink carrier and slid it into the opening. This allowed him to get at the cartridges and push gently down on the new cartridge I'd installed. It had not been seated completely. Works fine now.
I'd be curious to know why I found a huge ink spot under the printer. It has probably been there for quite some time, as I usually just dust around things rather than move them.
Everytime I stat the printer to print a photo it shows an error "open door clear carriage jam " . But I do not find any jam. In help we find that it may contain some packing matarial. But I do not find any such items. I now do not able to understand what to do to get a print .
I went to the HP site before frustration led me to Fix Ya. This is exactly what they post on their site, and it's no help. I'd have expected a home remedy fix rather than being sent right back to the manufacturer's site.
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