Question about Brother Office Equipment & Supplies
My printer won't recognize the usb cable, I haveMy printer won't recognize the usb cable, I have tried multiple cables and reinstalled the printer multiple times,it is a Brother DCP150C is there a known problem and fix for this?
You need to isolate the problem. You tried using multiple cables and reinstalled the printer driver several times, but you never mentioned that you tried connecting the printer into another computer. What if the problem is the USB port of the computer and not the printer cable?
Try connecting and installing the problem printer into different computer for testing purpose only. If it work, then the problem is the USB port of the computer. To fix this, try updating the USB driver of your computer.
If same problem occurs using another computer, then you need to contact the manufacturer of your printer. I've heard this problem before and I don't have an update if there's a fix with it.
Have a great day!
Posted on Oct 01, 2009
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Posted on Jan 02, 2017
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