Question about Citrix GoToMeeting

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Go to meeting cannot locate folder to install to

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I have this same problem. Its not an issue of permissions as neither my user who has Administrator rights locally and my domain admin account get the same message. I also tried deleting the GoToMeeting folder outright and still get the same error. (although it does re-create the folder for me)

Posted on Dec 10, 2009

  • konos44 Dec 10, 2009

    This directly from a Citrix support tech. Seemed to work for our situation:



    The issue seems to be related to a Windows Security Update. Our engineers are working on this.



    Can I get you to ask your client to try the following:



    After clicking the link to join your meeting.



    Select the option to manually download the software and save the executable somewhere you can find it easily. Most people prefer to save the file to their desktop.



    Next, right click on the icon and select “Run As…”



    Finally, DESELECT the option to “Protect my computer from unauthorized program activity.”



    And select OK.



    You should be able to connect into the meeting.



    You can also try joining the meeting through a different browser such as firefox.

  • Lavar James Jan 31, 2012

    I see that you are having issues with GoToMeeting.
    Please reach out to me directly, I can provide you with an alternative that works.

    My number is 202-556-6570.

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I had this same problem. I finally got it to install by saving the install exe to the following folder in my documents & settings directory: Local Settings/Temp/Citrix/GoToMeeting/320. I then ran the install from that folder and it installed successfully.

Posted on Dec 10, 2009

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Goto meeting by default installs at %Program Files%\Citrix\GoToMeeting

Posted on Oct 02, 2009

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πηγα?¯νετε στο συνεδρ?¯αση δεν μπορε?¯ να εντοπ?¯σει το φ?¬κελο για την εγκατ?¬σταση σε

Posted on Jan 18, 2010

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I called Gotomeeting & they tell me that updating the JAVA Files to the latest version will work

Posted on Jan 14, 2010

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Posted on Jan 02, 2017

GlennDCitrix
  • 9 Answers

SOURCE: when I try to download the go to meeting codec I

Hi, I work for Citrix. Please contact our free support http://support.gotomeeting.com
Thanks,
Glenn Dobson | Community Leader, Social Media

Posted on Jul 21, 2010

  • 11800 Answers

SOURCE: how do i find a

The install folder doesn't actually matter, you just need to select one and remember it. Preferably one that hasn't been used before - create one yourself and name it something that is easy to remember. For example you could create a new folder in the Citrix one, name it Meeting and install to it.

Posted on Jun 10, 2011

  • 661 Answers

SOURCE: Trying to start a meeting

Hi davidstern,

I have come across this problem earlier, You need to follow the below two solutions one by one to check which one works for you :-

  1. When you download the installation file from from the address below :-
    gotomeeting.com->Login->re-install software->g2m_download.exe file; Make sure that you save this file on a folder in your hard disk , typically your desktop , you can use the save as option to help you download it.Then you need to right click on this file on your desktop, select RUN AS option and then deselect the choice in the select box which says , "protect my computer from unauthorized program activity" and the installation should go fine and problem resolved.
  2. Or you can choose RUN AS and select an administrator account , enter the login details of the ADMIN account and continue with the installation and you should no longer see this problem.
Hops this helps ...:)

Posted on Sep 01, 2011

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I'm a bimbo when it comes to this computer.....so hope you can still help me....when I "download" go-to-meeting.....after a few windows pop up and disappear and supposedly it's...


If this is a update to a previous download, you may want to un-install the previous version and then install the new one. Otherwise, when you download and run it, you may wish to change the install to a different folder (such as temp).

Jul 16, 2011 | Citrix GoToMeeting

Tip

BlackBerry Error Code


When using the <i>BlackBerry</i> device <i>simulator</i>, you can sometimes meet this Application <b>Error inside JVM</b> Access Violation Reading 0x00000000 when you try to start the simulator. Here's how to solve your problem.<br /> <br /> <b>BlackBerry simulator ERROR</b>:<br /> <br /> <ul> <li><i>Application Error <br /></li></i> <li><i>Error inside JVM: <br /></li></i> <li><i>Access violation reading from 0x00000000</i></li></ul> Open the folder to install the <b>simulator BlackBerry</b> for example: C: \ Program Files \ Research In Motion \ BlackBerry Smartphone 4.6.1 simulators \ 4.6.1.199 (8900) if there is a file called clean.bat use it. Try to open the <b>simulator,</b> and if you get Error inside <i>JVM: Access</i> violation reading from 0x00000000 error again, close to the simulator, open the installation folder again and delete all. DMP files to be installed in the folder and start the mortgage again.<br /> <br /> <b>If this fails, try the following</b>:<br /> <br /> <li>Uninstall the JDE SDK and the BlackBerry Simulator</li> <li>Reboot your PC - do not bypass this step</li> <li>Install JDE SDK and the BlackBerry Simulator</li> <li>Start the Simulator</li>

on Dec 14, 2010 | Cell Phones

1 Answer

When I try to download the go to meeting codec I get the following installation error.. Could not locate a suitable folder to install into. What can I do to fix this??


Hi, I work for Citrix. Please contact our free support http://support.gotomeeting.com
Thanks,
Glenn Dobson | Community Leader, Social Media

Jul 07, 2010 | Citrix GoToMeeting

1 Answer

I'm trying to upgrade a HP a530n from windows xp to windows 7. I keep getting- Error Code 0x80070002, Windows was unable to create a required installation folder. All windows xp updates are current. Any...


Does your computer meet all minimum requirements? Try the Windows 7 compatibility program before tryin to install and it will tell yopu what the problem is.

Apr 17, 2010 | Computers & Internet

2 Answers

The installer could not locate a suitable folder to install into


Dec 10, 2009- This directly from a Citrix support tech. Seemed to work for our situation: The issue seems to be related to a Windows Security Update. Our engineers are working on this. Can I get you to ask your client to try the following: After clicking the link to join your meeting. Select the option to manually download the software and save the executable somewhere you can find it easily. Most people prefer to save the file to their desktop. Next, right click on the icon and select ?Run As?? Finally, DESELECT the option to ?Protect my computer from unauthorized program activity.? And select OK. You should be able to connect into the meeting.

Jan 05, 2010 | Citrix GoToMeeting

4 Answers

INSTALL ERROR - THE INSTALLER COULD NOT LOCATE A SUITABLE FOLDER TO INSTALL INTO


Try this:

The issue seems to be related to a Windows Security Update. Our engineers are working on this.

Can I get you to ask your client to try the following:

After clicking the link to join your meeting.

Select the option to manually download the software and save the executable somewhere you can find it easily. Most people prefer to save the file to their desktop.

Next, right click on the icon and select “Run As…”

Finally, DESELECT the option to “Protect my computer from unauthorized program activity.”

And select OK.

You should be able to connect into the meeting.

You can also try joining the meeting through a different browser such as firefox.

Dec 10, 2009 | Citrix GoToMeeting

2 Answers

Cannot find suitable folder to install to


http://support.microsoft.com/kb/955759

Add registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags
REG_DWORD: {5042648C-F439-468D-859B-6CD12BA02D3A}
Value data: (hex) 0x00000001

Dec 10, 2009 | Citrix GoToMeeting

2 Answers

When attempting to start Adobe Photoshop Elements 2, I get this message " Could not complete your request because of missing or invalid personalization information." Using a PC running XP home service pack...


OK, loads of different fixes for this, have fun.

These errors are caused when a version of Photoshop CS is already on the computer, such as a beta copy, or if your registration information file does not get written properly or is damaged. If multiple copies of Photoshop are in the Applications folder, or if a beta or tryout version is installed in addition to the regular version, the system and Photoshop may confuse which files to use to verify personalization. This confusion can lead to personalization errors when launching the application.

The Photoshop CS installer personalizes the Photoshop CS application within the Applications folder in alphabetical order. If multiple instances of the Photoshop CS folder are present, only the first one alphabetically will be personalized. New installations of Photoshop CS (which folder falls alphabetically after the first installation) will not be personalized.

A damaged or incorrectly written personalization file (userreg or ps.sif) can also cause Photoshop to return a personalization error when you start it.

Do one or more of the following solutions:

Solution 1: Remove and then reinstall Photoshop.

If Photoshop's serial number is not displayed on the bottom of Photoshop CS's splash screen upon opening Photoshop, you may have another version of Photoshop CS on the computer. Empty the trash, remove the copy of Photoshop and reinstall it. It is especially important to remove any beta copies of Photoshop you may have.

To remove and then reinstall Photoshop:

1. Move any personal files from the Adobe Photoshop CS folder(s) on the hard disk to another location.

2. Delete all Adobe Photoshop CS folder(s) in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Insert the Photoshop CD-ROM, double-click the installer file in the Photoshop folder on the CD-ROM, and then follow the on-screen instructions to complete the installation.

Solution 2: Remove and then reinstall Photoshop in another location.

If you uninstall and reinstall and still get personalization errors, or if you cannot locate an installed copy, uninstall any copies you find, empty the trash, and then remove Photoshop, and then reinstall Photoshop in another location that is alphabetically in front of any other installation.

To remove Photoshop and install it in a new location:

1. Move any personal files from the Adobe Photoshop CS folders on the hard disk to another location.

2. Delete all Adobe Photoshop CS folders in the Applications folder.

3. Drag the Users/[user name]/Library/Preferences/Adobe Photoshop CS Settings folder to the Trash.

4. Create a subfolder in the Applications folder, that is named differently from the default Photoshop install folder (Adobe Photoshop CS), and is is alphabetically in front of the other version of Photoshop, such as \Applications\aaaa\Adobe Photoshop CS.

5. Reinstall Photoshop CS and select the new subfolder (created in Step 4) as the install folder when prompted for the installation location.

Solution 3: Use the ImageReady personalization file.

If Photoshop's serial number is displayed on the splash screen, or you performed the solutions referred to above, the cause of the errors is a personalization file that is not written correctly or is damaged. If you can successfully open ImageReady, you can use ImageReady's personalization file for Photoshop.

To Use the ImageReady personalization file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder.

3. Locate the USERREG file in the Resources folder, and drag it to the desktop. Keep the Resources folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder.

6. Locate the USERREG file in the ImageReady Resources folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Restart ImageReady to make sure that the USERREG file was copied, not moved, to the Photoshop Package's Contents/Resource folder.

Solution 4: Replace the Photoshop .sif file.

If Photoshop does not open without error, also replace the .sif file:

1. Ctrl+click the Adobe Photoshop CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

2. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

3. Locate the PS.SIF file in the ASN folder, and drag it to the desktop. Keep the ASN folder open.

4. Ctrl+click the Adobe ImageReady CS application file in Applications/Adobe Photoshop CS and choose Show Package Contents.

5. Open the Contents folder, and then open the Resources folder and the ASN folder in the Resources folder.

6. Locate the PS.SIF file in the ASN folder, and copy it to the Photoshop Package's Contents/Resource folder.

7. Close all open folders, and restart Photoshop. Also restart ImageReady to make sure the PS.SIF file was copied, not moved to the Photoshop Package's Contents/Resource folder.

8. In setup editor, under components, expand the Typelibrary.tlb component. Expand advertising and remove all entries under it. (should be only one.)
Compile and install.

I know its a lot, but Adobe is a complicated program:) Source(s): http://kb.adobe.com

Aug 10, 2009 | Adobe Photoshop Elements 2.0

3 Answers

Installation problem


hi
it is coz of old drivers or ur system does not meet the requirments of the game

Nov 07, 2008 | Macplay Baldur's Gate II: Shadows Of Amn...

2 Answers

Disk is Locked Error


If the My Music folder is in the wrong location or incorrectly assigned in the Windows registry, you may see one of the following error messages:
  • "The folder iTunes is on a locked disk or you do not have write permissions for this folder."
  • "The folder iTunes cannot be found or created and is required. The default location for this folder is inside the Music folder."

If you see one of the above errors, follow these steps to troubleshoot this:
  1. Verify the location of your Windows XP My Music folder. The default location for this folder is
    C:\Documents and Settings\username\My Documents\My Music
    If you do not have this folder at the default location and have not moved it to another location, consider creating one inside your My Documents folder.
  2. Download and install Tweak UI from the Microsoft PowerToys website at http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx Note: This utility is for Windows XP only. Please review the system requirements before installing.
  3. Once you have installed Tweak UI, open it from the Start menu.
  4. In the column on the left, click on the plus symbol (+) next to My Computer and select Special Folders. ht1866_01.jpg
  5. In the right pane on the Folderlist, click My Music.
  6. Click the Change Location button. You may see a warning message appear with precautions for changing this setting; after reviewing the message, click Yes. ht1866_02.jpg
  7. In the resulting window, browse for the My Music folder as described in step 1, and click OK. ht1866_03.jpg
  8. Reinstall or open iTunes.

Oct 13, 2008 | Apple iTunes

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