Question about Microsoft Wireless Optical Desktop Comfort Edition
There are three reset buttons one on the bottom of the mouse and one on your keyboard's
backside and there is a reset button on the receiver that plugs into the USB press all at once
untill lights flash and try to get it to connect again.
or try to
1- use "Reset" (in you case it might be "Connect") buttons on your keyboard's
backside and also on receiver.
2-use "Reset" (in you case it might be "Connect") buttons on your mous's
backside and also on receiver.
Posted on Oct 28, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
press the connection button on the receiver. it worked for me. it took me a while to figure out there is a connection button on the receiver as well as the mouse and keyboard.
Posted on Feb 08, 2008
The devices probably came with a USB cable and a receiver, or just a USB equiped receiver, that you need to plug into your computer. Go ahead and plug the cable and receiver into the computer so that your wireless mouse and keyboard has a means to communicate with the computer. Next, Here is a website address where you can download drivers for your mouse and keyboard. You must first choose either mouse or keyboard, then the exact product and model, then the operating system, and finally the language. repeat the process for the other device (mouse or keyboard, whichever you did not choose first). Good Luck! And let me know if there are any further problems.
Posted on May 24, 2008
Seems like new batteries did the trick. Should start simple.
But I am not totally convinced. I will keep an eye on it.
Posted on Feb 18, 2009
You have to press the button on the receiver that is directly connected to the computer. While doing this, press the connect button both the mouse and the keyboard. I did this and now my keyboard is working, despite the battery indicator turning itself off a few seconds after I install it.
Hope this solves your problem.
Posted on May 04, 2009
press connect on the wireless device...let go and then within 5 seconds press the button on the bottom of the keyboard. Repeat the same steps for the mouse whther its working or not. The problem usually is that the keyboard and mouse are on the same "Wireless Channel" and only resyncing them puts them on a seperate channel, hope this helps.
Posted on Dec 20, 2009
Tips for a great answer:
Jul 08, 2011 | Computers & Internet
Oct 27, 2009 | Microsoft Wireless Laser Desktop 4000...
Sep 11, 2009 | Microsoft Wireless Laser Mouse 5000
Apr 07, 2009 | Microsoft Wireless Desktop 3000 Keyboard
Mar 23, 2009 | Microsoft Wireless Notebook Optical Mouse...
Mar 20, 2009 | Microsoft Wireless Laser Mouse 6000 v2.0
Oct 26, 2008 | Microsoft Wireless Optical Desktop 5000...
338 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: