Question about Philips GoGear SA5285/37 Digital Media Player

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My philips player froze on the philips screen. it didn't make to the gogear screen and does the same after resetting.

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Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Posted on Oct 01, 2009

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My philips gogear ariaz 8gb wont turn on.....yesterday it froze then i think it ran out battery.over night..now nothing is happening i tried to charge it and but it wont turn on....


I have had this happen a few times. Try putting a pin in the reset hole. This worked every time for me, plus I didn't lose any data from it, which I thought I would.

May 20, 2011 | Philips GoGear Ariaz MP3 Player

1 Answer

The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Hi,

Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.

Regards

Anand Gupta

May 04, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

My 16 gb gogear froze


1 On your computer, select Start >
Programs > Philips Digital Audio Player
> Aria Device Manager > Philips Device
Manager to launch the Philips Device
Manager.
2 Turn off GoGear Aria before you
continue.
3 Press and hold the volume button
while you connect GoGear Aria to your
computer.
4 Keep holding the key until the Philips
Device Manager acknowledges GoGear
Aria and enters the recovery mode.
5 On the computer, click the Repair
button and follow the instructions of the
Philips Device Manager to complete the
recovery process.
6 When the recovery is completed,
disconnect GoGear Aria from your
computer.
7 Restart GoGear Aria.

The full manual is found here: http://www.p4c.philips.com/files/s/sa1ara16k_17/sa1ara16k_17_dfu_aen.pdf

Oct 29, 2009 | Audio Players & Recorders

3 Answers

My Philips GoGear 4GB MP3 player froze up and will not come back.


well if your Philips MP3 GoGear freezes up. find somthing small enough to fit in the reset hole and push it in until it shuts down.if ur light shuts off but is still froze on the same screen hold the power button and it wiil power down all the way.l then turn your gogear on and it will be ready to go TRUST ME I JUST DID IT...HAHAHA

Jul 28, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My philip 8gb froze up and then turned off and wont turn back on


It's not broken.
You have to upgrade the firmware on the GoGear to resolve the issue.
The instructions and files that you need are on Philips website.

-Tha Mp3 Doctor

Feb 15, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

It froze and the reset wont work


this is james again my email is jamesboggs18@yahoo.com mine is 8gb the name is philips it is going to a white screen it will not let me acsses the music it turns on to a white screen thanks......James Boggs

Feb 09, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

My philips 8g mp3 player


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently.

-Tha Mp3 Doctor

Dec 31, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

8GB GoGear isnt working at all


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Dec 17, 2007 | Philips GoGear HDD1830 MP3 Player

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