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Cannot connect Skype to Internet? - Computers & Internet

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There is a version 4.1 Skype. You might need to upgrade by going to skype.com. If you already have the latest upgrade and you are on a LAN you might want to configure your LAN settings to allow access for skype. Otherwise, if you have a direct internet connection and you can get on the internet with your browser, you'll need to configure your connection to allow skype. If you have McAfee or Norton or another firewall you'll have to go to the program permissions to allow Skype. If you are also using Windows Firewall you can follow these steps to allow Skype to pass through your firewall.

Go to START + CONTROL PANEL, THEN RIGHT CLICK ON NETWORK CONNECTIONS. IN THE DIALOGUE BOX CLICK ON PROPERTIES. IN THE NEXT PANEL CLICK ON "ADVANCED". There you can set your Firewall settings to except Skype, Just click on SETTINGS + ADVANCED + EXCEPTIONS. Make sure Skype is checked. This will tell your computerl to allow skype to access the internet without being blocked by your firewall.

I hope this helps, but usually when you install Skype these settings are changed by the setup program. I suspect you have a firewall you will have to set manually. If you use Zone Alarm or some other firewall you will have to search the for help on your firewall support pages.

Posted on Oct 04, 2009

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Make use you can browse internet using IE or FF. if yes then issue will be with skype alone. Try to uninstall then reinstall skype first then check if it will resolve issue. if not then contact skype support. :)

Posted on Oct 04, 2009

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How can I increase speed of sending and receiving shared files in Skype? My internet connection speed is fast.... downoald in Skype terribly slow


You can try to set Skype to use another port to communicate on. It can be done under Options->Advanced->Connection->Use port ... for incoming connections.

Feb 25, 2016 | Internet Computers & Internet

1 Answer

When i search for someone it says check your internet connection


If you're talking about the little spinning arrow it really isn't it's just a quirk between Skype and the Browser Window.

Feb 19, 2013 | Skype IM

1 Answer

I try to sign in on skype and it says, "Skype can't connect. Get help fixing this probolem."


  • If you are on a network that uses a proxy server, make sure your proxy settings are correct.
  1. In Internet Explorer: In the menu bar, click Tools > Internet Options > Connections > LAN settings.
  2. In Skype, in the menu bar click Tools > Connection options...
  • Make sure your firewall allows exceptions.
  1. If you are using Windows Firewall, click Start > Control Panel > Windows Firewall, and make sure that Don't Allow Exceptions is NOT ticked.
  2. If you are using a different firewall, click Start > All Programs and select your firewall. Make sure that exceptions are allowed. If Skype is listed in the Exceptions tab, remove it.
  3. Sign in to Skype. When prompted, select Yes to allow Skype to connect to the internet.
  • Ensure that Skype is able to use port 80 and 443 as alternatives for incoming connections.

Mar 30, 2011 | Skype IM

1 Answer

I have install skype but cannot get connected with my kaspersky on. When i turn of Kaspersky, it works, how to overcome this problem?


I think Kaspersky Firewall blocking the skype from connecting to internet, go to the kaspersky firewall rules and if skype is blocked then chnange the rule to allow skype to connect to internet.

Best of Luck!

Mar 15, 2011 | Kaspersky Labs Internet Security Version...

1 Answer

Skype isn't letting me log in


If you are sure that you are typing in the correct password, then you might need to check your router settings.

Try to reboot your router first, then try again. If you still experience the same issue, you now have to check the firewall settings. Please see instruction per Skpe;
  1. If you are on a network that uses a proxy server, make sure your proxy settings are correct. To check proxy settings in Internet Explorer, go to Tools > Internet Options > Connections > LAN settings. To check proxy settings in Skype, go to Tools > Options > Advanced > Connection.
  2. Check your firewall settings. If you are using the Windows inbuilt firewall, click Start > Control Panel > Windows Firewall, and make sure Don't Allow Exceptions is not ticked.
    If you are using a different firewall, click Start > All Programs and select your firewall. Make sure that exceptions are allowed. Go to the Exceptions tab. If Skype is listed, delete it. Start Skype. When prompted, select Yes to allow Skype to connect to the internet.
  3. In Skype, go to Tools > Options > Advanced > Connection and then un-tick Use port 80 and 443 as alternatives for incoming connections

Oct 26, 2010 | Skype IM

1 Answer

How do i connect with the people to see them and hear them?


If you have a WEBcam and microphone on your notebook and a broadband Internet connection and then install a program like Skype and the other people also have Skype. Then you can talk to them and see them.
Once you install Skype and to contact them, you need to configure Skype with their E-mail addresses.
For Skype to work both you and your friends need to have a broadband Internet connection.

Mar 14, 2010 | ASUS Z71V Notebook Computer - 15.4"...

2 Answers

My skype can't connect to internet.I download it again.but i have the same problem! could help me pls?


Hello,

This is may be because your firewall is blocking skype connections!
Go to Control Panel then open Windows Firewall, Just click on the exception tab and try to see if you can locate skype there! If not browse to add skype.exe in the exception list!


C:\Program Files\Skype\

Hope this will help you in resolving the skype issue for you.

Cheers!!!!
Vivek

Dec 31, 2009 | Skype IM

2 Answers

Skype can not connect


You have either insufficient bandwidth or your ISP is not allowing Skype traffic.

Jul 10, 2009 | Skype IM

1 Answer

Skype sometimes working!


Hi,

Looks like connectivity issue, so it can be wi-fi dongle.
If any other pc/laptop has wired internet connection Or if you can wire-connect present pc/laptop then you can test using skype from it. If it works fine then wi-fi dongle maybe the culprit.

Also there are many sites for testing internet connection speed etc.
Test your internet connection using the dongle.

May 30, 2009 | SKYPE USB-W1D IP Wireless Phone

1 Answer

Problem with skype and kaspersky


Pretty simply, your Antivirus is blocking Skype from acessing the internet. Personally, I'd uninstall it and use Avast! 
Anitvirus, which is free for home users. I use Avast! and Skype together and have had no conflicts. (www.avast.com)
You might also be able to find a whitelist somewhere in Kaspersky;'s preferences, but I''m not familliar with it and cannot tell you where.

Jan 19, 2009 | Kaspersky Labs Internet Security Version...

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