Question about TruTech PLV16320 Television

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Turns off, then back on -- when image on screen is mostly white

My wife noticed that when ads come on TV where the product is shown with a mostly white background (YouTube the Mirapex ad to see what I mean) we lose the picture for a few seconds.  It's almost like the TV turns off, then back on.  The little "YUV1 - 1080I" writing even comes up on the screen when the picture returns.
At first we thought it was DISH Network's stream (sometimes we lose the picture when the sky's cloudy) but when it started doing it on clear days, we began to suspect the television.  Our model number is TruTech PLV16320.
We tried changing the brightness settings to the default "Soft" mode thinking it might have something to do with the intensity of the light, but it continues to happen, regardless.

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Re: Turns off, then back on -- when image on screen is...

You can contact TruTech technical service for help with your problem at these telephone numbers: 1-800-525-6123 and 1-888-525-6252. They should be able to help you with your problems with the hook-up. I hope this helps you with your problem.

Posted on May 17, 2009

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