Sony tech support offers no help. These idiots even have a problem reading from their script. I just got my new tv this afternooon. I am unable to get the captions to turn on. I went through ALL the settings for both aux and digital. Cc1-4, and Settings 1-6 on both and still nothing. I tried to access the setting through my Comcast box and I still cannot get them to turn on. I don't know if this might be an issue with my HD coax cables or if the tv is defective. Before I waste another entire day waiting for the Geek Squad to come back out (possibly with a tv to replace this defective one) I was hoping that someone here could help. PLEASE!
Hi i had the same problem with my sony kdl-40v2500 with the comcast cable box.The fixing is you have to do it through cable box.Leave your tv on and turn your cable box off and hit the menu button twice on the remote repeat in till you see cable menu on the screen and you can eneble-desable the caption through there
If you have cable, it is necessary -believe it or not- for them to enable it on your cable box. It is "off" by default, and from what I can tell, it goes to default when it is powered down for time.
I have a problem with my Sony KDL-46-2500 LCD where closed caption is garbled and words run together or missing on all channels EXCEPT for one local channel and the premium channels like HBO. Replacing the TV with another one proved it is not the signal. The bandwidth on the decoder seems to be very narrow and is missing it or wavering because the industry standard is wider than Sony has set the decoder. They are coming to get my TV Monday and try to fix it. I need the closed caption, so for me it is not a matter of preference. If there is a fix that is other than what has been determined so far, I will post it for you. Good luck.
What type of cables are you using to go from the cable box to the tv ?? are there 3, 5 or the one that looks like a USB port ??? Usually when you connect using those cables the closed captioning comes from your cable box or satellite receiver. Most TV's dont offer closed captioning once you go from the TV tuner to an input. Hope that helps...
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
CNETMar 17, 2009 - The Samsung owner's manual says that the closed captioning has to be ..... Perhaps the ATT U-Verse equipment isn't the best example, but in other .... not allTV manufacturers support this, and I really don't know how many ...
What is the input source? Could the captions be on from a set-top box (cable/sat/dvd player)? I know with one satellite box, the only way to enable captions on the second TV (an older set) turned out to be putting the box in single mode and turning on the captions. This meant that both sets got the captions. Thus to turn off the captions for the main TV, you have to turn them off in the satellite dish menu.
Please let me know if this helps.
Cindy Wells (I'm assuming that pressing the CC button on the remote hasn't helped and this isn't a case of open captions being provided.)
Features preferences Caption service This allows you to select the Closed Captions service levels of analog broadcasting to be displayed. Closed Captioning allows you to read the voice content of television programs on the TV screen. Designed to help the hearing impaired, this feature uses on-screen ‘text boxes’ to show dialogue and conversations while the TV program is in progress. Captions will appear on the screen during captioned broadcasts. & Select Captions service. é Press the cursor right. “ Select the desired Caption service: • CC 1, 2, 3 or 4 Dialogue (and descriptions) for the action on the captioned TV program shows on screen. Usually CC 1 is the most used. CC 2 may be used for alternate languages if they are being transmitted. • T 1, 2, 3 or 4 Often used for channel guide, schedules, bulletin board information for Closed Captions programs, news, weather informations or stock market reports. Not all Caption services are necessarily being used by a TV channel during the transmission of a Closed Caption program.
Features menu & Select Features in the TV Settings menu. é Press the cursor right to enter the Features menu. “ Select the menu items with the cursor up/down and adjust the settings with the cursor left/right. Closed captions This displays the transmitted CC- or CS-text on the screen according to your chosen CC or CS service in the Setup, Features preferences menu, This text can either be permanently displayed (assuming that the service is available in the broadcast) or only when mute is active. & Press the cursor right after having selected Closed captions. é Select On, Off or On during mute.
if the comcast box is not hd then the control is with your tv/remote.
If the comcast box is hd, then you can control it from the comcast remote. To do this press cable, then power and in 2 seconds press menu to get to the hidden hd setup menu, scroll down to closed captions and set it to enabled or disabled then press power twice to get back to you rtv
i have the same problem with the closed captions... i believe to turn off the captions you have to use the remote. press the CC button repeatedly until closed captioning turns off. in my case i lost my remote so i am unable to use the method to solve the issue. Can someone please confirm that this works. so i can buy a replacement remote. Thx
I handed the remote back to my visiting 4 yr old granddaughter and asked her if she could make the words go away.......she showed me the "language" button on the cable remote and told me she likes to see the words so she can "read" them. Ya'll need a new "expert"? she works cheap.....red suckers.
your TV do not disable close caption in composite mode. It may in component mode. Please make sure that the close caption in your TV menu is not set to "text" Please be advice that CC :Text is the ONLY one that can give you a black box.
closed caption depends on your tv stations. If a tv station does not support providng closed captions, then it will not really show closed captions. Closed captions depends really on the feature of a tv station