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Sony BRAVIA  KDL-46V3000 Television

No Closed Captions

posted by liquidiieee on Dec 20, 2007


Sony tech support offers no help. These idiots even have a problem reading from their script. I just got my new tv this afternooon. I am unable to get the captions to turn on. I went through ALL the settings for both aux and digital. Cc1-4, and Settings 1-6 on both and still nothing. I tried to access the setting through my Comcast box and I still cannot get them to turn on. I don't know if this might be an issue with my HD coax cables or if the tv is defective. Before I waste another entire day waiting for the Geek Squad to come back out (possibly with a tv to replace this defective one) I was hoping that someone here could help. PLEASE!

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Best Solution
posted on Dec 20, 2007
Helpful (85)

nelly36f


Rank:Master Master
Rating: 91%, 25 votes
What type of cables are you using to go from the cable box to the tv ?? are there 3, 5 or the one that looks like a USB port ??? Usually when you connect using those cables the closed captioning comes from your cable box or satellite receiver. Most TV's dont offer closed captioning once you go from the TV tuner to an input. Hope that helps...

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Solution #2
posted on Mar 21, 2008
Not Rated (0)

Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
If you have cable, it is necessary -believe it or not- for them to enable it on your cable box. It is "off" by default, and from what I can tell, it goes to default when it is powered down for time.
I have a problem with my Sony KDL-46-2500 LCD where closed caption is garbled and words run together or missing on all channels EXCEPT for one local channel and the premium channels like HBO. Replacing the TV with another one proved it is not the signal. The bandwidth on the decoder seems to be very narrow and is missing it or wavering because the industry standard is wider than Sony has set the decoder. They are coming to get my TV Monday and try to fix it. I need the closed caption, so for me it is not a matter of preference. If there is a fix that is other than what has been determined so far, I will post it for you. Good luck.

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