Question about AT&T BlackBerry Curve 8310 Cell Phone - Red
To start a new operating system install, you'll need your BlackBerry,
an Internet-connected PC, a USB cable and about an hour and half of
free time—50 minutes or an hour for the upgrade process and 30 minutes
or catch-up time afterwards. Mac users beware: RIM doesn't currently
offer the BlackBerry Desktop Manager software for Apple computers;
however, industrious Mac owners running Parallels and who have a copy
of Windows have been able to upgrade their BlackBerrys via Macs, though
the process can be a bit clumsy.
If you've got all the necessary tools listed above, the BlackBerry OS install process should be a breeze. Let's get started.
copy and paste the link below in your internet address bar for directions on how to install the sofware:
1) Download New BlackBerry OS Software
First things first, you'll want to download the new BlackBerry OS and save it to your PC. To determine what OS version you're currently running, click the Options icon on your BlackBerry home screen and select About. Your OS version will be listed as a series of numbers after a lowercase V (v126.96.36.199) on the first screen. You can also employ the Help Me screen shortcut to determine your current OS version by hitting ALT, SHIFT and the letter H.
Current BlackBerry Operatin System Software Version To obtain the latest operating system for your BlackBerry device, first check your wireless carrier's website. This is the best way to get official RIM OS software. Your carrier may ask you to login to download the software, so you might need to create an online account if you haven't already done so. Once logged in, locate the system upgrades section, check to see if there's an OS version that's more recent than the one you're currently running, and if so, download and save it to your PC's desktop.
Save the latest BBOS onto your Windows-powered computer
If you decide to download and install an unofficial version of the BlackBerry OS, you should beware that you're doing so at your own risk. Beta operating systems are not officially released for good reason: They're often full of bugs and could potentially void your warranty or worse, render your BlackBerry unusable. (Read, "How to Reload the Operating System on a Nuked BlackBerry," if you ever find yourself with a bricked 'Berry. If you do decide to install unofficial software and it's from a carrier that isn't your own, you should be sure to ditch the software's vendor XML file before beginning installation. To do so, open your PC's Program Files > Common Files > Research In Motion > AppLoader and then delete the Vendor file, which is in XML format. If you don't delete the other vendor's file, the software won't be able to install the software on your carrier-locked device. You can visit Crackberry.com's OS4.5 Beta forum for discussion and help should you run into issues.
2) Download and Install the Latest BlackBerry Desktop Manager Software
Next you should ensure that your PC is running the latest version of the BlackBerry Desktop Manager, which is v4.5.
To check which version of Desktop Manager you currently have, you should launch the program via Windows Start menu > All Programs > BlackBerry > Desktop Manager. Then click the Help tab on the main screen and choose About BlackBerry Desktop Manager. The software version will be listed on the General tab.
BlackBerry Desktop Manager version 4.5
If you're not running Desktop Manager v4.5, visit RIM's site and download and install the latest version of the software.
3) Prepare for New OS By Noting Apps, Services or Setting That Could be Affected
Installing a New BlackBerry OS will return some of your custom settings to the default options and may require you to log back into and unlock certain applications. For instance, your font family, font style and size will revert to default settings after the OS install, so you may want to go into Options > Screen/Keyboard settings to make note of your custom settings.
Many third-party apps will also require you to reenter your user name and password, so you may want to make note of which apps require a login and make sure you've access to the necessary information. For example, your Viigo RSS reader will prompt you for login information the first time you try to use it, as will Facebook for BlackBerry, your Twitter client and the Flickr app. I also noticed that the color of my jazzy new CrackBerry launcher changed from orange to cyan…
It's a good idea to switch back to an official RIM theme if you're using a third-party option, at least at first, because some features of non-official themes won't work properly on the new OS.
And it's worth noting that applications are meant to run on specific OS version so they may not work at all after you upgrade. The Freedom Universal Bluetooth Keyboard, which I reviewed for CrackBerry in May, functions along with an application that will only work on BlackBerry OS v4.0 through v4.2.
4) Open New BlackBerry OS and Begin Installation
After you've prepared for the changes that come along with a new BlackBerry OS, you'll want to begin the installation process. First, close all related applications and services on your PC and launch the .exe file. Choose Run and select the appropriate setup language.
The InstallShield Wizard for BlackBerry will then appear. You should click Next and then on the following screen choose the country in which you're currently located. Accept the terms of service and hit "Next" again. When the install process is complete, the program will ask you if you want to start the BlackBerry Desktop software. Fill in the check box next to this option and then hit "Finish."
Install OS4.5 onto your computer
When the Desktop Manager software opens, plug your device into the PC via USB cord. (If for some reason, the desktop manager software does not launch after a few minutes, go to your Windows Start menu > All Programs > BlackBerry > Desktop Manager.) You'll then see a dialogue box that tells you it's searching for device application updates and a few seconds later another box will appear asking if you want to install the available upgrades. Click Update Now and a summary page will appear detailing the specific applications that will be affected.
From there, hit the Options tab beneath the Data Preservation and Device Backup heading and ensure that the Backup Device Data Automatically During the Installation Process box is checked. Then hit OK.
You can also click on the Advanced tab on the right side of the Desktop Manager screen to add or update applications that weren't included in the default list. For instance, if you deleted your BlackBerry Messenger app in the past but now want it back, you can hit Advanced and fill in the check box next to BlackBerry Messenger and the program will be installed along with your new OS.
Application Loader Updates Page
Finally, you should click Next again, and you'll see an Application Loader summary page that explains how your device will need to be wirelessly activated and registered with your carrier after the new OS is installed—don't fret, this should happen automatically—and provides a brief summary of the installation process. Hit Finish, grab a frosty beverage and/or good book and sit back and relax while you're new OS is installed. As mentioned above, this may take awhile so don't worry if the progress bar seems to be sticking on the "Connecting to the Device" stage—one of the final steps in the upgrade process.
Posted on Oct 01, 2009
First you need to download and install the on your PC the latest OS for your device. Make sure it's the correct OS for your 8310 and not for 8300. Make sure that the software has been installed on the PC.
Normally it should prompt you with an executable file to after the download is complete.
Once that is completed navigate to C:\Program Files\Common Files\Research In Motion\AppLoader on the PC and delete it. If you can't find it just do a search of the hard drive for "vendor.xml" file and delete it that way.
Now connect your device and enter your password if prompted.
Open up Desktop Manager and make sure that it has reqognized that there is an upgrade available for your device. If it hasn't then it may be an issue with the download and installation on the PC. Also make sure you deleted the vendor.xml file and that there is no other OS on the PC that wasn't uninstalled.
If everything is working and the "Loader Wizard" has completed examining the current configuration then the "Device Application Selection" screen should appear. You can add or subtract the applications you want here.
After this the DM will prompt you through the final steps.
After you have connected the device to the computer navigate to C:\Program Files\Common Files\Research In Motion\AppLoader on the PC. Locate the folder and double click the executable icon called Loader and then click Next button.
The Application Loader Wizard should appear with the Communication Port Selection and your PIN.
The Loader Wizard will read the device and your computer for the OS and the menu screen for application selection will open.
From here it should be the same as the first method.
If you are having any problems wiping the device download and use BBSAK.
If your having problems or are unclear about anything here please let me know and I'll try and help. Good luck
Posted on Oct 01, 2009
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Posted on Jan 02, 2017
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