Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Can't put music on zune!

I just updated my zune software on my computer and also updated my zune (the software told me that it needed to be updated).

The Problem is, now that everything is updated, i can no longer use the drag and sync function (the method of grabbing a folder and dragging it to the zune icon to add to zune). now i can't add music anymore.

What's wrong!

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1. Sync the Zune with its "home" computer. Each Zune has a specific "home" computer that it automatically syncs with. Use your Zune-specific USB cord to connect your device to this computer, and then sync your device as you normally would. This will solve most software hiccups and will generally get your Zune out of a "frozen" state.
2. Perform a soft reset. If syncing your device doesn't work, you can reset your software by holding the "Back" and "Up" buttons on the central control pad. Your screen will flicker, and then the Zune logo will appear with a status bar. Within a few moments, your software should be returned to normal.
3. Perform a system restore. However, doing this will erase all of your music, videos and photos, so only do this if you have exhausted both of the other troubleshooting steps. You can restore your Zune by connecting it to your computer, selecting it from the "Devices" list, and then pressing the "Restore" button. The process may take a few minutes, depending on how much content you had on your device. Once the restore has finished, your Zune will be completely blank.

Posted on Oct 01, 2009

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Try restarting your pc.

Posted on Oct 08, 2009

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