Question about NetGear DG834G 54 Mbps 802.11g Wireless ADSL Firewall Router w/4-port 10/100Mbps Switch (NTWRNGDG834G)

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Hi, My internet has just gone down on one of two computers. I don't know how to fix it...can you help me. Can the answers be posted online? My email service is also down.

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  • ynotphone
    ynotphone May 11, 2010

    -> Are your computers plugged into the router via a Cat5e cable or are they running via wireless?
    -> On the computer that is up and running can you find out the IP address... under START -> RUN and type in CMD -> then type in 'ipconfig /all' without the quotes... you should get something like 192.168.x.x depending on the router or if you are running static ip addresses.
    -> then on the other non-working computer do the same thing... if it times out, try 'ipconfig /release' then 'ipconfig /renew' without the quotes.

    This typically reboots the address for your computer. Try that first and tell us the outcome.

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Follow the steps to reconfigure the router:


1. Connect the cable/phone line coming from Internet Service Provider to the WAN port of the router(isolated port).
2. Connect the computer to the router using any one of the 4 available ports.
3. Open the browser (Internet Explorer, Mozilla Firefox or Safari).
4. Access the router usually by typing 'http://192.168.0.1' or 'http://www.routerlogin.com' in the address bar.
5. Login to the router (username = admin password = password unless you have changed it).
6. Click 'setup wizard'(at the top of list) from left menu.
7. Select yes and click next.
8. It should give you a "PPPoA Detected" and then click next.
9. Enter the login and password of ISP click apply.
10. Once the settings are updated click on 'router Status' and click on 'connection status' button(at the bottom of the page).
11. Click on connect button.
12. Connecting to server should show 'connected'.
13. If you receive 'CHAP authentication failed', close the 'connection status' window and click on 'Basic settings'. Check the login and password for ISP and apply the setting again.
14. Open up another browser window and try to access internet.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

Posted on Oct 02, 2009

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6ya6ya
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Posted on Jan 02, 2017

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How to get your question answered as quickly as possible


First, when you ask the question post in the correct place I.E. if you want to know the correct firing order for a 350 Chevy v-8 engine, don't post to computer software error code section. Drill down to autos engine Chevy etc.

Second, DO NOT write in all capitals on the internet that is yelling and it offends people

Third, give enough info to research the problem if necessary.
i.e. computer won't work is not a good way to ask the question
Try my HP model 6005 boots into screen asking me to make recovery disks or I get "BOOTMGR is missing Press Ctrl Alt Del to restart" when I turn on the computer.
At minimum give the error and the select the correct make and model of the item so the person trying to answer your question has a place to start if they haven't ran into the specific problem before.

Fourth, do not post in multiple groups and multiple times i.e.
Your TV will not power on
Don't post to computer networking section, the auto section, and twice to Apple Mac Laptop section
You will not get the answer you want any faster, it annoys the people answering and you are labile to get your question ignored.

Google (or whatever search engine you prefer) is your friend. If you search first you might be able to fix it by yourself and then if you don't understand something, explain that you tried this link or that link and you don't understand it will make it easier
PS. These things work on any forum you may have to ask a question on

Good Luck

on Jun 24, 2015 | FixYa Computers & Internet

1 Answer

Talk to someone 2 walkme through every step new at internet (please help) call me(removed) asap thank you ask 4 richie


Sorry Richard

We are not able to phone anyone. I have removed your phone number to stop the crazy people phoning you.

All steps for setting up email and internet are available online.

By way of COMMENT below my post, let me know who your Internet Service Provider is and who your email is with and what specific help you need?

Andrew - moderator at Fixya

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Hi i don't have problems the only think is how i send fax whit the print faced up or faced down?


http://wiki.answers.com/Q/How_do_you_enter_the_document_in_a_fax_face_up_or_face_down
to make it clear ..the sending by scanning is only available in a all in one printer with fax options ..and the other classic faxes are always feeding the face up ..
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The timer has gone bad...
That is not that hard to fix and you can easily buy the parts yourself online...

Here is a tip that will help you with the online buying...

How to Buy Appliance Parts Online

heatman101

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This has helped me in the past. I have Windows Vista Operating System. I went into Tools on the Tool Bar. Clicked on Internet Options, and the Security tab. I clicked on Set Defaults on all zones. You must log out and restart. I believe that should help, but it may force you to make custom adjustments for some other sites that you use.

Thanks for using FixYa.

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Automatic protection isnt on, nor is it on for


Hello.

I know from experience that 360 has excellent online support including live chat and it is free. Try that avenue first. I believe it is under the Help item on the main page.

Another thing....NEVER, NEVER post a legitimate software key on a public site such as this. I am going to email the site admin and see if they will remove it.

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They say my email is invalid


It may be that your account is shut down for a few days because Yahoo may have thought someone was trying to hack into it, in which case your account will be open again in a day or two.

If your account is simply GONE and you can't access any part of Yahoo, that's another story. You'll have to appeal directly to Yahoo if you believe your account was suspended in error.

Email Yahoo at these addresses:
Answers-abuse@cc.yahoo-inc.com
y_answrs_team@yahoo.com
cc-advoc@yahoo-inc.com (Y! Customer Support)
mail@cc.yahoo-inc.com (Email Support)

Contact Yahoo by phone:
Yahoo! Customer Service
866-562-7219

You can try leaving a message on the Yahoo! Answers Violation Notice Message Board (make sure to include the full Yahoo! Screen Name that was deleted) and within a day or two, a Yahoo employee will review your post and respond:
http://messages.answers.yahoo.com/answers/forumview?bn=SEA-ViolationsNotice

You can also fill out these "Online Help" forms, which lets Yahoo know that you're experiencing a problem, and wait for a reply from Yahoo Customer Support:
http://help.yahoo.com/fast/help/sg/mail/cgi_feedback
http://help.yahoo.com/fast/help/us/mail/cgi_access
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/general_f.html?

In order to receive communications from Yahoo when your Y!Mail account is inaccessible do to suspension or system error, you’ll need to provide them with an alternate “non-Yahoo” email address:
http://help.yahoo.com/l/us/yahoo/edit/alternate_email/general.html?

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O my God, I'm really sorry I forgot your post, problem and my promise...I am very very sorry and do apologies on this mistake.
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By tomorrow, I will post you few pictures of similar /same mechanism. I hope we will fix it.
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Possibly a virus, I can take a look at your computer if its xp. with remote control.

thought Id like some compensation for my time. :)

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