Question about NetGear DG834G 54 Mbps 802.11g Wireless ADSL Firewall Router w/4-port 10/100Mbps Switch (NTWRNGDG834G)

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Hi, My internet has just gone down on one of two computers. I don't know how to fix it...can you help me. Can the answers be posted online? My email service is also down.

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  • ynotphone
    ynotphone May 11, 2010

    -> Are your computers plugged into the router via a Cat5e cable or are they running via wireless?
    -> On the computer that is up and running can you find out the IP address... under START -> RUN and type in CMD -> then type in 'ipconfig /all' without the quotes... you should get something like 192.168.x.x depending on the router or if you are running static ip addresses.
    -> then on the other non-working computer do the same thing... if it times out, try 'ipconfig /release' then 'ipconfig /renew' without the quotes.

    This typically reboots the address for your computer. Try that first and tell us the outcome.



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Follow the steps to reconfigure the router:

1. Connect the cable/phone line coming from Internet Service Provider to the WAN port of the router(isolated port).
2. Connect the computer to the router using any one of the 4 available ports.
3. Open the browser (Internet Explorer, Mozilla Firefox or Safari).
4. Access the router usually by typing '' or '' in the address bar.
5. Login to the router (username = admin password = password unless you have changed it).
6. Click 'setup wizard'(at the top of list) from left menu.
7. Select yes and click next.
8. It should give you a "PPPoA Detected" and then click next.
9. Enter the login and password of ISP click apply.
10. Once the settings are updated click on 'router Status' and click on 'connection status' button(at the bottom of the page).
11. Click on connect button.
12. Connecting to server should show 'connected'.
13. If you receive 'CHAP authentication failed', close the 'connection status' window and click on 'Basic settings'. Check the login and password for ISP and apply the setting again.
14. Open up another browser window and try to access internet.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.


Posted on Oct 02, 2009


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

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Here's a link to this great service

Good luck!

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How to get your question answered as quickly as possible

First, when you ask the question post in the correct place I.E. if you want to know the correct firing order for a 350 Chevy v-8 engine, don't post to computer software error code section. Drill down to autos engine Chevy etc.

Second, DO NOT write in all capitals on the internet that is yelling and it offends people

Third, give enough info to research the problem if necessary.
i.e. computer won't work is not a good way to ask the question
Try my HP model 6005 boots into screen asking me to make recovery disks or I get "BOOTMGR is missing Press Ctrl Alt Del to restart" when I turn on the computer.
At minimum give the error and the select the correct make and model of the item so the person trying to answer your question has a place to start if they haven't ran into the specific problem before.

Fourth, do not post in multiple groups and multiple times i.e.
Your TV will not power on
Don't post to computer networking section, the auto section, and twice to Apple Mac Laptop section
You will not get the answer you want any faster, it annoys the people answering and you are labile to get your question ignored.

Google (or whatever search engine you prefer) is your friend. If you search first you might be able to fix it by yourself and then if you don't understand something, explain that you tried this link or that link and you don't understand it will make it easier
PS. These things work on any forum you may have to ask a question on

Good Luck

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