Question about Logitech Harmony 880 LCD Remote Control

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My remote wont charge? even on charger - it says

My remote wont charge? even on charger - it says Harmony testing... then the light will go out...

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Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Posted on Mar 07, 2010


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Unfortunately, the Harmony 890 and 880 chargers have a design flaw that makes the remote slowly become unable to charge. One way that I get around this with my Harmony 880 is to attach an elastic band around the remote when it is in the charger, so that it does not lose contact. You can also purchase one of the new chargers (Logitech redesigned them) for about 10 bucks US. You can order it by calling the Logitech sales line which is 1-800-231-7717.

Jul 22, 2011 | Logitech Harmony 890 LCD Remote Control

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Charging dock wont charge remote any longer

Hello Sir, hi, we need to know where the trouble is, we have 2 to test, the charging dock and the remote control. to test the charging dock you may need to measure the voltage output of around 5 to 12 volts of the dock using a voltmeter usually used by a technician, Its easier if a friend has another dock. Or get another charging base. follow this link.

Sep 20, 2010 | Logitech Harmony One Advanced Universal...

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Harmony 880 remote won't charge

Hi. The Harmony 880's have a common problem with the charger not being able to charge the remote after a while. This is a common problem and you are certainly not alone. However, there is good news.

If the remote is still under warranty, then you can get it replaced by calling Logitech.

If it is not under warranty, you can buy a new charger by calling 1-800-231-7717. They are only USD $10.

Apr 16, 2010 | Logitech Harmony 880 LCD Remote Control

1 Answer

I have a logitech Harmony 890 remote. The battery

To check to see if your device is controlled by a RF (radio frequency) or IR (infrared) remote:

Power the device on manually

Cover the front of the original remote that came with the device with your hand

Press any button on the remote that you know the device would respond to normally

If the device responds even when your hand is covering the front of the remote, the remote is RF and the device cannot be controlled by the Harmony remote

Another test that can be performed is using digital camera:

Using any digital camera, even one on a cell phone, camcorder or webcam, look through the screen of the camera at the front of the remote

Press a few buttons on the original remote

If you see flashes of light as illustrated, the remote is IR and the Harmony can control it. If the remote does not flash, this original remote is an RF remote and the device cannot be controlled by the Harmony remote

For comparison, try the same steps with a remote control that you know is working correctly, such as the original remote for the TV, or DVD player. You should see the IR emitters flashing when performing this test.

Feb 08, 2010 | Logitech Harmony 890 LCD Remote Control

3 Answers

My 880 will not charge I used this 2 years ago and it worked The remote still holds the old settings I now want yo use it but the unit said battery low recharge. I tried to charge it but it would not...

There is a trick with these remotes. Take a tiny piece of paper and
wedge it in between the battery and the side of the battery compartment
opposite the battery contacts when you insert battery.
This will apply more pressure between battery contacts and remote.
Now your harmony should properly charge up overnight.
Had the same problem with mine and the paper trick fixed it.
Was even able to use the old battery again.
Has something to do with the three contacts on the battery.
All 3 need to make good contact.

Nov 19, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

Logitech harmony does not charge

Mine does that on occasion. Is the blue light on in the charger base? If yes, check the connections on the charger base and the back of the remote to be certain they are clean. Does the remote do anything when you place it in the charger? If no to the blue light or the response of the remote, be certain the wall outlet is working, test the wall adapter, test the charger base. A voltmeter is handy for this. The only way to determine where your problem is, is to check to be certain all connections and pieces are doing their jobs. Test one at a time, divide and conquer. I hope this gives you some hints that lead you to a solution to your problem.

Nov 16, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

The remote charger isn't working

If your Harmony remote is not charging on the base, try pressing down on the remote, and wiggling it around. It's just that the pins are not making contact.

If pressing down helps, you can fasten it on with a elasitc band or something so that it keeps charging. Also, if it is still under warranty, I woul advise contacting Logitech's wonderful support team to get replaced.

Hope that helps!

Oct 29, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

Harmony 890 just went dead. Nothing. Nada. Not

I have an 890 also. I've found that the remote doesn't always charge when it the charger. I have to put a rubber band around it and make sure it shows that the the battery symbol on the display is showing that it charging. Or the battery isn't taking a charge anymore and I'd try to replace it. Doesn't really hold a charge very long either.

Oct 27, 2009 | Logitech Harmony 890 LCD Remote Control

2 Answers

Logitech harmony 880 won't charge

Clean the leads on both the charger and on the remote itself with rubbing alcohol.
We had this problem (it would lose connection periodically for no apparent reason, then eventually wouldn't even register that it was set down). The leads sure looked clean, but shining them up with rubbing alcohol (recommended on one of the Logitech boards) got it to start charging again.

Mar 31, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

Charger Base Doesn't Charge

I just had the same problem, went to best buy and got a new 890 and tested the old remote with the new charger, the new charger has a different design slightly, has only two pins and no center pin on the charger. its charging the old remote now so its definitely a design flaw. Not sure what to do now tho.

Nov 18, 2008 | Logitech Harmony 890 LCD Remote Control

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