Died??? The MP3 player was left in a computer while it shut down and when the MP3 player was taken out, it wouldn't turn on or charge. Is there a Software download that would fix this?

Might need to do a reset on it or just get and new mp3 player and just transfer your music from your computer to your new one hope this helps u out some

i have got zeno touch mate mp4 player , i can not watch videos in it , which format for videos i have to convert ?

try checking every five minutes and turn it on.

Power & Hold switch
Slide and hold in the opposite direction
of the arrow for power on/off.
Slide in the direction of the arrow to
lock the button functions.

If that fails,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

If this fails, it's dead.

try to turn it on before you charge it

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

This happens to me every other time I connect to charge the battery. I remove the screws on the back and remove and reinstall the battery then back to normal but still without a full charge.

try taking off the back plate and take out the battery then put it back in and turn it on

try holding down every button indicidualy for 2 seconds