Question about Palm Pre Cell Phone

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Phone turns off unexpectantly and says the battery is dead when it is fully charged

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Dont waste your time trying to figure out whats wrong! bring it back and have them replace it, i'm sure the phone is brand new.

Posted on Sep 30, 2009

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What To Do When Your Phone Does Not Turn On


The simplest reason causing a phone not turn on is a dead or drained battery. It happens when the phone gets immersed in water, dropped or allowed to fully drain the battery. The symptom is phone not turning on and not charging the battery. When that happens, make sure first that the battery is not just dead or drained before you send the phone to the service center for repair or before you buy a new battery. You may decide to send it right away only to find out the battery is simply dead/drained or buy a new battery only to find out the phone is dead.

The first thing you can do is borrow a friend’s known good battery similar to yours and try it in your phone. If the phone turns on, you are pretty sure your battery is dead or drained; otherwise, it's time to send it for repair.

When it is verified that the battery is dead or drained or if you don’t have someone to borrow from, try to revive the battery before you buy a new one. You just need a 9-volt battery, a 6-12 volt power supply, or a DC adaptor (6 or 9 volts) and a set of wires.

Connect the set of wires to the terminals of the 9-volt battery, power supply, or DC adaptor whichever is available.

Look for the polarity markings on your battery and connect the other ends of the wires to the battery terminals in the same polarity as the source above. The positive terminal is marked (+) while the negative is marked (-). Do this for 10 to 60 seconds or until the battery gets slightly warm. Do not use this procedure to fully charge the battery.

Insert the revived battery in your phone and charge it until it is fully charged. If the battery works well and does not discharge easily, you don't have to replace it.

In the event that it is not verified whether the phone still turns on or not using a known good battery and the battery is revived but the phone is still not charging the battery, the phone is dead; send it to the service center for repair.

on Dec 06, 2009 | Cell Phones

1 Answer

Phone will not turn on and is as good as dead. It has not been damaged in any way, the battery is fully charged. It was working fine yesterday


no.the battery its not fully charged
the battery got dead.yo need to relife it.by sending it to a mobile repaire store.
or buy a new battery

May 08, 2011 | Cell Phones

1 Answer

Power Problem Samsung Exclaim


You can try running the battery completely dead and then recharging, but it sounds as if you have done that already. I would recommend purchasing a new battery as it sounds like it is dead.

Apr 03, 2010 | Samsung Exclaim M550 Cell Phone

1 Answer

My phone not is not turning on only as far as the sony ericsson logo


Charge first the unit, make sure that the battery was fully charged. If it still not turning ON changed the battery pack, the battery can be dead and need to be replace.

Feb 23, 2010 | Sony Ericsson W850i Cellular Phone

1 Answer

My jank phone, incapable of charging, turned off and wont turn on


As the phone keeps turning on off there is some loose contacts or some dirt is there at battery terminals try cleaning phone and battery contact terminals

Jul 21, 2009 | LG VX5200 Cellular Phone

1 Answer

Phone shows full battery then goes dead in an hour.


If you turn your phone on the very first time you use it you are suppoesed to charge it for ten hours. or not quite ten but what I do is i charge it all night and turn it off. this way you get sleep and in the morning your phone should be fine. if not reset the settings this should do it.

Jul 21, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My battery went dead this morning i charged it this evening and it is just showing a battery and timer wont switch on or charge??


from what I hear, you have either fully charged your battery or your battery is pretty much completely dead.

your options:

1. If it's completely dead and won't hold a charge it's time to purchase another battery, this happens from time to time so don't freak out about it.
2. If it's fully charged, try taking the battery completely out of the phone, and re-inserting it after a few minutes, sometimes cell phones need to be reset.
3. ensure that your charger is working properly, if its not getting juice to it neither is your phone.
4. try to dial your number just to see what happens to the phone.
5. if someone else u know has a charger like yours try to borrow theirs to charge your phone possibly ruling out a bad charger

Nov 13, 2008 | Samsung Cell Phones

1 Answer

SCP-6600 turns off by itself


It is your battery problem. It seems you had charged it through the whole night. This make your battery improper. Replace your battery and it will be OK. AND say thanx to FIXYA...

Dec 11, 2007 | Sanyo Katana SCP-6600 Cellular Phone

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