Question about Kitchen Ranges
My mother turned on her 2-year old Whirlpool slide-in gas range (GW395LEPS00) to 375 degrees and baked cookies for 15 minutes. Range became very hot, smelled an odd burning plastic-like smell, which promptly set off the smoke detector. Cookies overcooked, as if oven was too hot (it was very hot to the touch).
Error code E2 F3 displayed - pretty sure but only saw it briefly. Called Whirlpool and they said we need service call. Possibly sensor?
However, upon reheating stove to exact same temperature for same amount of time later this evening, stove appeared to heat normally and no error codes displayed.
Worried about way too hot oven, bad smell, and setting off smoke alarm. Technician supposed to come on Friday but not sure if it is a sensor and sensor part not available unless we order and we are not sure of the problem. It's Christmas! Any suggestions?
The F3 E2 error code indicates that the electronic oven control board in the range senses an over-temperature condition in the oven.
This can be caused by a failed temperature sensor probe, a wiring problem between the sensor and the control board, or a failed electronic oven control board.
If the oven is apparently not overheating when this error code appears, then your likely failure is the temperature sensor probe.
If the oven is overheating, then you likely have a failed electronic oven control board due to a stuck relay not cycling the oven heating element off properly.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question####
Posted on Sep 29, 2010
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