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New watch and it doesn;t work took back off and it has a reset button inside is there something i can do it fix my problem

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6 Suggested Answers

SOURCE: fossil watch me1001 bracelet adjustment

I took mine to a watch store, and had them remove a link.

Posted on Dec 26, 2007

SOURCE: Watch setting instructions

i had the same problem, follow this link it should help you

Posted on Jul 24, 2008

  • 2334 Answers

SOURCE: remove links from fossil metal band

You may have arrows inside bracelet.Arrows are pointing the way the pins must come out.
First you have to find out what sort of pins or even screws are used to keep links together.
Examine both bracelet sides and find the side where pin ends have a groove.
Start with a tiny screwdriver and start to unscrew one of the screws. If it turns, but doesn't come out, that means you have a pins instead.
For removing pins the best would be pin removing tool (approx.5GBP on ebay), but it's possible to do the job without it.
Take a hardened steel needle and blunt the sharp end to the approx. size of pin end diameter using any sharpening stone or sandpaper. Get an old towel and fold it to make a soft base for work (like small cusion). As you don't have a special bracelet holder you will need a pair of helping hands to hold the bracelet steady upright. You will need small hammer and pair of flat nose pliers as well.
NOTE: The pins MUST be driven split end out first, not vice versa. Make sure that the grooved pin ends are facing towel, not the needle and hammer!!!
Now place the watch on the folded towel, take that needle and smallest hammer you have and start driving the pin out using light blows. Do Not hit hard, as you will brake the needle, scratch your watch or even injure yourself. Watchmakers are using 45 gram hammer, so, calculate your strength of blows.
After a few blows check if the split end is coming out and when you see that the end is long enough to grab it with pliers, pull the pin out with pliers. When pulling, do NOT turn pliers, as pins tend to brake when twisted. Use firm grip and your strength to pull the pin without twisting.
After shortening the bracelet,make sure that the pins go back EXACTLY the same way as they came out- the blunt end first in the hole and the split (grooved) end last. Before doing that check remaining pins in bracelet to make sure that you put them back from the right side of bracelet.
It is recommended to use plastic hammer to drive pins back in or you will scratch or damage bracelet. If plastic hammer is not available use an old toothbrush handle (or some plastic item) as an absorber. Simply put pin into the hole as deep as you can with your fingers, put the toothbrush handle on split pin end and hit handle, not the pin.
Make sure that pin ends are flush with bracelet. If needed- hit few more times.
Job done!
Don't forget to rate, please.

Posted on Jan 07, 2009

  • 1 Answer

SOURCE: Fossil Watch Chronograph Problem minute counter resets to 59 instead of 60

1. Pull out the time set mode button.
2. Press the upper right button repeatedly until the sweep hand makes it back to 00/60.
3. Press the time set button back into normal position.

Posted on Mar 24, 2009

  • 1 Answer

SOURCE: Set time on Fossil DQ1138 Watch

Press and hold the SET button (it will read CHIME with a flashing on or off). Then push the MODE button - the top will be flashing 12-HR or 24-HR. Push the ST/SP button to toggle between the 12-HR to 24-HR reading. Push the MODE button to get to the hour/minute/second/year/mo-day/month/day value you want to change. Push the ST/SP button to increase the value, the RESET button to reduce the value.

Posted on Apr 04, 2009

  • 2 Answers

SOURCE: Fossil Watch Repair,crystal replacement Fossil TM7221

See for watch crystal replacement in the USA.

Posted on Oct 22, 2009

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We bought the Fossil Brown rectangle watch model FS4284, it stopped working so thought it was the battery. we replaced the battery and then 2 months later it's not working again, faulty battery or is...

  • Change the battery. If your watch stops ticking, chances are the watch is not broken and the battery simply needs to be replaced. You can purchase a watch battery at your local department store or drugstore. Use the screwdriver to pry the back off the watch and place the new battery in the same place where the old one fit.
  • Step 2 If your watch is still not working, determine the problem. If you can hear the watch ticking but the hands are not moving, there may be a gear stuck inside. If only one of the hands does not move, the hand itself could be broken. Once you determine the problem, you can see whether it makes more sense to purchase a new watch or get the old one fixed.
  • Step 3 Check your watch warranty. If your Fossil watch came with a warranty that is not yet expired, Fossil will fix your watch if you send it to the company and pay for shipping and handling. See the "Resources" section below to fill out the Watch Repair Form provided by If your watch strap is broken, however, Fossil will charge you a fee as broken straps are not covered in the warranty.
  • Step 4 Check a competing local watch repair store. There are watch repair stores located all over the United States that will repair a Fossil watch if your watch is no longer under warranty or if you do not want to pay the shipping and handling to send the watch to Fossil's watch repair department. Although the watch repair store may not have the exact strap you are looking for, it may offer a replacement strap that is similar to the one that originally came with your watch.
  • Step 5 Return the watch to the store where you bought it. If you purchased a Fossil watch that was broken when you purchased it or broke recently after you brought it home, you may be able to return the watch for a refund or store credit. Check with the store's policy before purchasing the watch if you are concerned about returns.
  • Aug 10, 2010 | Fossil Brown Ip Brown Rectangle Ip FS4284...

    1 Answer

    My Fossil watch worked when I took it off, it just needed a new battery. Now, I tried to replace the battery, and it won't work

    Check that the battery is in the correct way up.

    Try cleaning the battery with surgical spirit.

    If these steps fail, take it to a watch shop.

    If this also fails, find you nearest Fossil dealer (Fossil/customer care - store locator

    Feb 11, 2010 | Fossil AM3784 Wrist Watch

    2 Answers

    Fossil Watch Chronograph Problem minute counter resets to 59 instead of 60

    1. Pull out the time set mode button.
    2. Press the upper right button repeatedly until the sweep hand makes it back to 00/60.
    3. Press the time set button back into normal position.

    Oct 01, 2008 | Watches

    1 Answer

    How do I repair my watch

    Some of those watches have 2 batteries, have it opened and find out. If it only has 1 button then there is a problem with the light and it probibly will cost you more to fix then to buy a new one.

    Sep 15, 2008 | Fossil Watches

    1 Answer

    Hi, My ladies black and siver ladies bracelet watch is not keeping time. first the plate in the face kept moving position according to the movement of my wrist. Then it stopped keeping time, so I took it...

    I would send it to Fossil anyways. You say the plate is moving, I'm thinking that's the dial (the thing with the Fossil logo and # on it) That is deffinantly under a warrenty. Fossil is pretty good with helping even if you don't have the paperwork, and don't live in the United States. Look them up on the internet, and if you can call first they will give you a # so when you send the watch they already know what to do and can start fixing your watch faster. Tell me what happens , or if I can assits you further. Good Luck!!!

    Jul 08, 2008 | Fossil Watches

    1 Answer

    It now won't flash!!!

    It sounds like the reset button on the inside was not pushed. There is a small reset button on the inside. Bring it back to a Fossil Store so that they can open the back and take it off. When you bring the watch back, tell the associate that you would like them to try resetting the watch from the inside.

    May 05, 2008 | Fossil AM3695 Wrist Watch

    2 Answers

    I have a fossil blue watch that isnt working. i have tried to change the battery and that does not seem to help.

    take it to a jewlrey store, like sergios. They know how to fix all watches. I took my fossil blue to 4 watch stores including the fossil store in the mall and none of the stores could fix it. I took it to sergios they changed 2 batterys in like 5 minutes with no charge.

    May 03, 2008 | Fossil Watches

    3 Answers

    Fossil watch

    I have a Fossil Kaleido that i havent used in some time. I just replaced the batteries in it and the only thing that works is it goes from solid red to wont keep time. I only have 2 buttons on the to change the time and one to set to either red or switch back and forth/// PLEASE HELP!! i love this watch

    Mar 15, 2007 | Fossil University of Oklahoma LI2282 Sport...

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