LG enV VX9900 Cellular Phone
Problem for LG enV VX9900 Cellular Phone

LG EnV Touch resetting itself.




By alisonn_davi on Sep 30, 2009

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I got this phone in July and it has been acting up for a couple of weeks now. It resets its self to default settings when i turn it on. it also doesn't hold charge. I charged it all night and took it off the charger and it went down to one battery bar.

Best Solution

posted on Oct 09, 2009
Helpful)

renidea

Rank: Apprentice 
Rating: 91%, 11 votes
Check your firmware version. Settings and Tools > Phone Info > SW/HW Version and check the SW Version.

The resetting itself problem appears to be an issue with VX11KV04. The previous version doesn't have those problems (I have the issues, but my fiance doesn't with his. His phone is on version 3, mine is on 4. A bit of searching on the verizon forums confirms that others are having the same issues with this firmware version.

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Solution #2

posted on Nov 11, 2009
Somewhat Helpful)

HENGOVER

Rank: Apprentice 
Rating: 75%, 2 votes
I have VX11KV03... I also got my phone in July, and now it doesn't hold a full charge (goes up 3 bars at max after a full charge).

The EnV Touch is a BIG waste of money...

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