Question about HP Officejet 5610 All-In-One InkJet Printer

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When I push scan it says refer to device documentation. What does that mean exactly. Do I have to purchase additional software?

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Must be software driven then - you must use a software to scan.

Posted on Sep 30, 2009

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Cannot scan any documents to computer. Refer to


Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.

For normal scanning you can choose the option of Scanners and Cameras wizard in control panel. But it is better if you have software disk of printer because it contains more option.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

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Tip

How to Solve No Scan Options: Refer to device documentation to troubleshoot


How to Solve Cannot Scan Error or No Scan Options: Refer to device documentation to troubleshoot

1. Click Start ,
2. Click Run and type Msconfig and then click on ok
Will show the new screen of System configuration utility
3 Click on startup option
4. Search the list for HP Digital Imaging Monitor .
5. Select the HP Digital Imaging Monitor check box.
6. Click Apply , and then click Close .
7. Click Restart to restart the computer.

*Note : If HP Digital Imaging Monitor is not on the list,
it means the driver was not correctly installed.
You need to reinstall the software.

on Jan 22, 2010 | Office Equipment & Supplies

1 Answer

I'm trying to scan a document and it says "No Scan Options. Refer to device documentation." It will not scan. What do I do?


In order to scan, you need to be connected to your computer with HP scanning software running. No scan options means it needs to know where to scan to, what format to save in, and what to do with the scanned image. If you want to copy, you just copy, but scanning requires software on your computer.

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No scanning option in my HP office jet 5610 All in One


I had the same problem for months. I couldn't solve it but found a work around. Place the document to scan in the scanner.

Open MS Paint (Start/Programs/Accessories/Paint). Click on File in the menu bar, then from Scanner or Camera. It scans!

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1 Answer

I can't manage to scan directly from the scanner


Hello
Have you installed full software from the CD that came with the printer?
if not do that first, do you mean that you cant push printer button and automatic scan to computer?

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1 Answer

HP L7780 Can't scan to computer when connected wireless


uninstall the complete software and reinstall every thing back in with wireless set up if not work follow this link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
and for our technician support contact us at http://tinyurl.com/mtgjzz

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2 Answers

Scanning


Hi bigmountain - I'll tell you what. First off are you sure all the software is installed? I don't know how long you've had it. (Sorry, I have to ask these things). Second, I could tell you how to do the things you want to do or send you a link to download the manual. Much easier with pictures. If something's not working after you're sure your doing it right we can take it from there. How does that sound. I'll even throw in the link for you're software in case you don't have it and it not sure if everything's instatalled.

Here's the link for both. Just choose your operating system and you can download the manual (it moght be on the list in the left) and the HP full package software. If rhis solves your problem PLEASE rate this as fixed. If not, DON'T RATE YET,just add a comment and I'll be happy to help you further. Thanks big guy.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1119598&lc=en&cc=us&dlc=en&submit.y=9&submit.x=8&lang=en&cc=us

Jeff

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I cant scan it says refer to documentation to troubleshoot. How do I fix this. Ishala

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Scanning


It means read the manual

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