Question about Computers & Internet
Hi my wife accidently deleted a Dll file and the laptop went off, you can get into the BIOs but the cd-rom wont read discs so heres where the problem starts really as i cannot re-install a copy of windows xp Further more i cannot boot from USB as the system isnt able to, i would like to know if theres anyway possible to Somehow fix the cd drive EVEN if its temporary i just want to install windows !!! please help , Thanks
Your laptop has System Recovery built-in. It's saved on the harddrive. There is a key, or keys you press, once you see the laptop manufacturers logo, to access Recovery.
If I knew the laptop manufacturers name, and the laptop model name, and model number, I could tell you, and show you, what key/s to press.
If you bought the laptop new, look at the User Manual, (Guide), that came with it.
Barring that you do not have this literature, go to the laptop manufacturers website, and to - Support. Enter your laptop model name, and model number.
(Or you may be able to enter the Serial Number on the laptop manufacturers website. DO NOT give out the serial number on a public forum such as this. Model Name, and Model Number Only)
Posted on Sep 30, 2009
Yes there is .... Do these in any order:
The CD laser lens needs cleaning. Maybe a blast of air from a comprerssed air can ($7 Office Depot, Max, Best Buy) will clean it.
Do you have access to a USB CD or DVD drive?
That may be your best bet to boot from it....
See if you are able to get the "Safe Mode" menu using the [F8] key on boot-up. From the menu, select "start computer in last known good configuration". That may fix everything.
Posted on Sep 30, 2009
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Posted on Jan 02, 2017
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