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I have samsung washing machine WA80U3 model with drain problem

I have samsung washing machine WA80U3 model. Its drain is not working fine. Its giving me E5 error. How can i resolve it?Its warranty has just expired and our local customer service is unreachable here in Riyadh, KSA.
The private plumbers are giving me hit and trial suggestions. Someone says the drain pump needs to be replaced and the others are saying the motor is not working fine. So I do not trust them.
I would be thankful for getting me out of this problem.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Kenmore washer stopped with F21 error code

Absolutely correct about the pump. There were coins stuck in the pump.

Posted on May 14, 2008

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ronaldo_ross
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SOURCE: Eurotech Washer\Dryer EWC177 does not dry

Unplug the power. At the back are several circuit breakers. make sure they all have continuity. They only open in the event of overload, thermal or electrical. After that they are suppose to clickback to normal. If all of them tested ok, check the continuity of the heating element. You may see a break in the nichrome wire coil, thats the heating element.

Posted on Jun 29, 2009

canbruce75
  • 1776 Answers

SOURCE: Kenmore 70 Series Washing Machine Drains, But Won't Spin

Yes sir, a bad motor coupler could cause the machine not to spin. You did the right thing in checking out the lid switch and the pump first. It sounds as if the motor coupling is worn and may be slipping. I will attach a link to a video that may assist you. Hope this helps and best wishes.
http://www.youtube.com/watch?v=WLPGs2UMUJc

Posted on Aug 27, 2009

TheMobilian
  • 8220 Answers

SOURCE: My LG washing machine is giving me a dE error

Drain error. It took longer than normal for the machine to drain. This is caused by the wrong detergent, too much detergent, drain hose way too high, slow drain, and my fave: frozen drain. I have your wm2277 deluxe polyunsaturated, 99 and 44/100th% real deal repair manual. Right ova HERE

Posted on Feb 16, 2010

blueextc3221
  • 15935 Answers

SOURCE: Maytag Neptune Washing Machine won't drain

If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.


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Posted on Sep 10, 2010

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Thanks for using FixYa. As you have not mentioned the complete model no# and the manufacturers name however, from what you have described error DE can either be drain error or door error. Door error means something is wrong with the door switch and door lock assembly. You should start by checking the door latch as well. If they are working fine then try to clean the drain hose and check the motor brushes(if the machine has motor) if they are worn can also cause this error. Please do accept the solution if the issue is resolved or post a comment for further assistance.


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