Dell A920 Paper will not go into the printer without a jam.
Ok so I have already relined by where the input for the paper is. I have tried one at a time nothing. The paper will not go in during a print job without crinkling up and not going through.Then it will say that it's out of paper.
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just power down the printer to discharge the static electricity.. then take the paper tray out.. clean the roller and check if anything appears broken there.. if not.. lift the printer and shake it slightly.. put the power back.. check the cartridges if are correctly seated.. if yes then it should work fine.. if does not.. there's no use to take it to the repair shop you can buy a new printer in less than repair price like dell v313 for $ 59 with warranty.
My printer does this when the paper isn't seated properly and/or that paper guide isn't set correctly. If this all seems OK, then try a head clean. You should be able to do this from the printer options in Windows.
there could be a small paper jam or then theres a problem with the pickup but try this solution first in making sure theres no jam:
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
there are 4 or 5 sensors through paper road:
1)paper input sensor near input roller
2)margin sensor between input roller and cartridge unit
3)transfer bell sensor between cartridge and fuser unit
4)fusing sensor before fusing
5)out put tray sensor
check all sensors if you can find out and check any paper jam there and check sensor stander at normal position, also check each sensor click ok(the micro switch ok) .
there is any sensor out of work should be showing paper jam.
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud