Question about Polycom ViewStation ISDN (pcy220011323001) Video Conference

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Polycom ViewStation SP will not power on.

Is there anything I can physically do to get it up and running?

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  • 12 Answers

First you should check if the power supply is working. You can buy a different one on ebay or if you have a second one you can see if that is the cause. If your power supply says "Spectre" instead of Polycom then it is a good chance that the power supply is at fault. Those weren't so reliable.

Posted on Aug 13, 2010

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Posted on Jan 02, 2017

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Installation guide for polycom viewstation PVS-16XX


On the Polycom support website download the documentation for the Viewstation SP. It is very similar.

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Sep 18, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

1 Answer

Need User Guide


Um; just a thought but if it's software is Win98 and if your system is running XP SP2 or Vista I'd say you really do need a Guru. A simple answer like running in 98 mode under XP/Vista may not work.

As far as the manual goes, "Google" will generally get you what you want. I did and got www.labx.com as a starting point for your manual. many other lisings for it..

Aug 29, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

1 Answer

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Feb 14, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

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How do I find the MAC Address for my Polycom ViewStation ISDN Video Conference?


I just called Polycom and the guy said it starts with 0003 or 0004. Sure enough I had one of those numbers, it was the same as the serial number on the box the phone came in. This number is found on a sticker on the back side of the phone. Easy to find, but not labeled as a "mac address"

Feb 08, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

1 Answer

Polycom ViewStation H.323 Red Blinking Light


Are you able to move the camera using the remote?
If not, then you may have a hardware issue.
If yes, then try to connect to the Viewstation (web interface) using its IP from a Computer.

Let me know what happens

Jan 18, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

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