Question about Creative Labs Zen MicroPhoto MP3 Player

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Creative zen microphoto 8gb stuck on locked. Tried taking battery out and pushing a pin into the reset button but nothing happens

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Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Posted on Sep 30, 2009

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Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

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1 Answer

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Take it back to the store dont waste any more time trying to troubleshoot its probally a factory defect !!

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When I had that problem on my Zen I un-installed all the software and rebooted my system and reloaded the software. Not sure why it worked but it did.

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