Question about Kenmore 57029 Side by Side Refrigerator

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MY REFRIGERATOR IS STILL WORKING BUT WATER IS RUNNING OUT FROM UNDER IT FROM TIME TO TIME

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Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Posted on Sep 30, 2009

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Water dispenser does not work, any time it is used water just drains out of bottom of freezer area onto floor. Ice cubes works


Hello Melissa;

My name is Peter. I am a retired field service refrigeration technician.

I am sorry to say you have a serious problem.

The water supply line to your ice maker runs up the back of your refrigerator from the ice maker solenoid. It is a separate water supply line.

Your water dispenser water line runs from the water dispenser solenoid under your unit and up from the bottom of you freeze door.

You have a plastic tubing leak within your freezer door. Calling a service company to replace the freezer door tubing - a good service technician would not replace the tubing - the damage has already been done.

The insulating material in your freezer door is soaked. The water in the door will cause the door liner to expand and crack. There is no way to completely dry out the insulating material.
The only fix is to replace the freezer door. So, $300.00+ for the door and $150.00+ for the service tech. No, a hair dryer will not do it.

May I suggest:
1.) Remove the bottom toe plate (Kicker plate) in the front of your refrigerator.
2.) Turn the leveling screws counter clockwise so you can pull the refrigerator out to get behind it.
3.) Unplug the unit.
4.) Remove the screws from the bottom cover.
5.) There are two connectors to the solenoid valve to the water dispenser. It is the larger diameter tubing running under your refrigerator.
This will disable your water dispenser. If you see cracks on the inside of your freezer door, seal them with a high temperature silicone adhesive.

If you elect to purchase a new unit, check out Sears Outlet (Scratch & Dent) Stores.

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Water running from under front grille of whirlpool side by side


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