Question about Dell 922 All-In-One InkJet Printer

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My printer doesn't not recognize that I just put in a new color cartridge

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Hi,
try to remove the new color cartridge, if you have a clean cloth, try to wipe to copper strip of the new cartridge. try to wipe the copper strip of the carrier where you put the color cartridge, BUT before doing that make sure that the printer's power cable is unplugged.
place the power cable after wiping the copper strip of the color cartridge carrier. then place the color cartridge. if still same. try the old cartridge. if the old one is recognized, it's your new cartridge fault. you need to contact dell to have the cartridge replaced. if you ordered it from dell.

Posted on Oct 01, 2009

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Posted on Jan 02, 2017

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