Question about Canon DR 2080C Path-Through Scanner

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Line appearing on document

There is a line that appears on all documents that I scan with my Canon DR-2080C. What could it be?

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Clean the glass thoroughly with a damp cloth.
S. Mohan

Posted on Oct 01, 2009

  • ADHD_Dad Oct 27, 2010

    This happens if there is wet ink or sticky dirt on the scanned documents. Generally speaking damp cloth is enough to clean it. But in some cases, you need to use camera lens cleaner. The "glass" is actually two strips of glasses at the bottom the scanner on the opposing sides (this is a single pass duplex scanner). You may as well clean both glasses as you will find plenty of debris on it after a few months of use.

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1 Answer

I have a Canon DR-2080C. Black line appears on the front page but when a scan as duplex it is not on the back page. How do I fix?


The top module has dirt stuck and bottom module is clean. Please clean the scan module with Isopropyl alcohol. For emergencies take a drop of cologne on a piece of cloth and wipe the area that is dirty.

S. Mohan

Mar 09, 2012 | Canon DR 2080C Path-Through Scanner

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Canon Scanner DR-2580-C (Black lines around border of document)


It seems that your scanner is conflicting with previously installed software. It is impossible to say whether it is Canon or Adobe. Reinstalling Acrobat or updating it may work as trying a different folder like Desktop instead of My Documents. One or more drivers are at fault. What system are you running? 2000, XP, Linux? Update your video rendering software too. Let me know so that I can help solve this issue. Just try as mentioned first.

Nov 06, 2007 | Canon DR-2580C Path-Through Scanner

1 Answer

I've cleaned the glass and still have a black line on the image


Scan a document in 300 dpi in full width. Check where the line appears in the image. For example if the black line appears at vertical position say 1900, then it means the dirt is at 1900/300 i.e., 6.3 inches from left. Clean the area thoroughly. Check if any pin had created a scratch in the glass. At different contrast levels, if the line appears different, it is definitely unclean glass. On the contrary, if the line appears constant at various levels of contrast, then it is possible that scan module is faulty.

S. Mohan, India

Aug 04, 2011 | Canon DR 2080C Path-Through Scanner

1 Answer

My scanner is now adding a page with a black line that runs from top to bottom of the page and the actual document scanned is page 2. But the document is fine with no line through it. Does this mean that...


Check your scanner software settings. It is probably set at duplex ever time you start to scan. That is why you get two pages for every pass, the front and the back. You must place the document in the feeder in a way that the front side of the document is page 2. You may want to flip it next time you scan. So the main question is why there is black line from top to bottom? That is because there is a piece of dirt stuck on the glass of the scanner. You see, this scanner actually does two scanning when a page runs through it: the front and the back in duplex mode. So there are two scanners in side the box. The front page scanner apparently is dirty and needs to be cleaned with clean cloth and lens cleaner.

Aug 31, 2010 | Canon DR 3060 Path-Through Scanner

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I am scanning few document on canon DR 9080c and i observer there


This must be a vertical line and appearing at the same location on all drawings! Please clean the glass thoroughly. It must be dust particle sitting on the glass.
S. Mohan. Chennao, India

Jul 14, 2009 | Canon DR-9080C Path-Through Scanner

1 Answer

Line appears on all scanned documents. Scaning window & rollers have been cleaned.


Do the lines appear in the same location on all images? Please clean the glass with isopropyl alcohol.IF the lines are crisp and sharp at the edges on all levels of contrast, then it is module problem. If it varies depending upon the contrast chosen and is also with jaggered edges, it is dust stuck on the glass. Dont use solvents.
S. Mohan, Chennai, India

Jun 02, 2009 | Canon Office Equipment & Supplies

1 Answer

Black line on scanned document


Please clean the glass with Isopropyl alcohol. Dont use solvents.
S. Mohan

Mar 27, 2009 | Canon DR-1210C Scanner

1 Answer

Canon 2080C scanner software causing monitor issues


Some sort of feedback through the scanner it seems Delete the scanner software and reinstall. Check Canon website for software updates Consult the Tech support team whilst you are there

May 31, 2007 | Canon DR 2080C Path-Through Scanner

1 Answer

Scanner inserts vertical line on some documents


Clean the glass with IsoPropyl Alcohol. Dont use any other solvent. A speck of dust stuck to the glass can give a continuous line in the output

S. Mohan

Sep 29, 2006 | Canon DR-1210C Scanner

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