Question about Texas Instruments TI-89 Calculator

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Stuck on Software Installation screen after failed OS instal

I downloaded a new os from TI's website. So I went to install it. Everything was going fine but when it finished the computer gave a failed notice, and the calculator is frozen on the software installation screen and says "waiting to receive"...The usb recognizes my calculator but status is not detectable SO therefore I can't reinstall the os or even restore my calculator because its not fully connecting to the computer

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Hello,
You do not say if the installation proceeded to some degree or did not start at all. It seems to be hung because the website was too slow.
I suggest you interrupt the installation with [Esc] or [Diamond][QUIT]. Then download the OS on your computer and drag and drop OS on the open window of TI Connect to transfer it to calculator.
Press the [Diamond][QUIT] several times. If it refuses, all that is left for you to do is remove main batteries and restart the installation as described above.
Hope it helps.

Posted on Sep 30, 2009

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When i turn my calculator on it says "RAM cleared". It is then very slow . . . what is wrong and how can I fix it?


Hi yeager anna,

Since the calculator operates slowly even after the RAM has been cleared, I'd say, "Your OS must be corrupt." You need to re-install the Ti 84 Plus OS, ASAP!!! You can fix this problem by installing the newest Ti 84 Plus 2.55v. MP OS, operating system. Use fresh batteries when installing the new OS. If you need additional instructions your welcome to read my Ti 84 Plus solutions. I pretty much tell how you can install the new OS with another Ti 84 Plus calculator or, connecting the computer to the calculator to install the new OS. You can view my solution to install OS by clicking, "Ti 84 Plus OS installation." Just stroll down to oneplusgh's solution at that posting and, I cover a lot of topics you may need advice on to install the new OS.

If you need instructions to downloading and installing TI Connect on a XP or, Mac computer click, "TI Connect on a XP or Mac computer." I realize this posting was for a later OS but, this link will take you to the latest TI Connect software and, newest OS too. Once you get the TI Connect software installed come back to this posting and, follow the instructions above at "Ti 84 Plus OS installation."

If you need instructions to downloading and installing TI Connect on a Windows 7 computer click, "TI Connect on a Windows 7 computer." Just follow Procedure 3. You can also get instructions at this link on how to install the Ti driver to link computer and calculator. I realize this link instructions were for a Ti 89 calculator but, they will work for a Ti 84 Plus too. Once you get the TI Connect software installed come back to this posting and, follow the instructions above at "Ti 84 Plus OS installation."

My instructions is geared to save you a lot of hardship. No matter if your having to install Ti Connect or, the newest OS for your calculator. I do not use TI OSDownloader because, TI OSDownloader might not give you the newest OS for your calculator. My instructions will. If you have any questions just post a comment and, I'll respond quickly.


Jan 20, 2011 | Texas Instruments TI-84 Plus Silver...

1 Answer

I get a pop-up ballon that says "USB device not recognized"


How do I fix Error: TI-89 Detected, but could not get status with the TI-89
using the TI Connect software for Windows?
The Operating System (OS) will need to be updated on the TI-89 in order for the TI Connect™ software to detect the status. Try the following procedure to install the OS from the TI-89 Boot Screen. Make sure TI Connect 1.6 is installed on the PC.
• Connect the TI Connectivity cable to the TI-89 and the computer.
• Do not start the TI Connect software.
• Download the TI-89 v2.09 OS onto the PC's desktop.
**Force TI-89 into "Boot screen" (See instructions below**
• "Press I to install..." ([ALPHA]. [ 9 ]).
• Click on Start >> Programs >> TI Tools >> TI Connect >> TI OSDownloader.
• Follow the on-screen directions to install OS version 2.09.
The download should begin.
**Steps for Boot Screen:**
• Take one AAA battery out, press and hold down the Apps key while reinserting the battery to force device into the Boot Code screen.
• "Press I to install..." will appear.
Once the OS has completed installation, the TI Connect™ software will be able to detect the TI-89.

Mar 01, 2008 | Texas Instruments TI-89 Calculator

1 Answer

My TI-89 Titanium's screen froze. Well actually, the cursor kept blinking but none of the buttons worked. I got it to restart using the (-) and ) button trick, but rather than going back to normal it went...


Hi kelsers,

You need to re-install your calculator's OS. After this process your Ti 89 Titanium will operate properly. If you do the process below make sure you use new batteries.

Warning!!! If you do this procedure make sure that your computer and, calculator are connect. Use Ti Connect software and, make sure you can install the OS on the calculator without any interruption. At any time even at the very beginning of this process, if your computer or, calculator gets interrupted or you have a power failure during the installation of the OS, your calculator will be destroyed. So not attempt this procedure during a thunder storm.


You can use the Ti OS Downloader but, you will have no idea what OS is stored by the Ti OS Downloader. So, I suggest following my instructions and, installing the newest Ti 89 Titanium OS 3.10v.

Procedure to installing the newest Ti 89 Titanium OS 3.10v.

You can also get the latest copy of Ti 89 Titanium OS 3.10v by going to the Texas Instruments web site. You can get to that site instantly by clicking, "Ti 89 Titanium OS 3.10v." Once your at the Ti site click the Download Item, Ti 89 Titanium OS 3.10v. Next you can login or, click "continue as guest". I'd would click the "continue as guest". Once you have click, "continue as guest" the Ti 89 Titanium OS 3.10v. will download to you. Click, "SAVE". And then a folder will pop up. It is probably a folder that you download too. If so, you may want to change it and, "Save as" to this folder, "My Documents \ My TI Data \ Downloads". You can also go back and, download the Ti 89 Titanium guidebook too, if needed.

Link your computer and calculator with the USB cable or, Direct Black Link cable that came with the calculator.

Remove one of the AAA batteries. Press and hold the [APPS] key, and while holding the [APPS] key, replace the battery and turn the unit on. On the older TI-89 you should see "Press I to install code...", and you should press the [9] key to continue. But, on your Ti 89 titanium it should say, "Waiting to receive..." or, "Waiting to received OS...". Now you need to follow the instructions in the paragraph below to restore the calculator's operating system.

Next, drag the Ti 89 Titanium OS 3.10v. that you copied earlier to "My Documents \ My TI Data \ Downloads" out of that folder and, drop it in the "Ti Connect" icon on the desktop. Next the OS Downloader Warning will pop-up. Click, "OK" to continue and, the new OS will begin to install. The Ti Device window should pop up and, click on to the port where your Ti 89 Titanium is located, USB1 cable or Direct Black COM1. Just click, "Select" and, the OS will continue to download. Upon completion the newest Ti 89 Titanium OS 3.01v. will be installed.

Jan 10, 2011 | Texas Instruments TI-89 Calculator

1 Answer

Installing new OS


Hi mcniester,

If you need to install Ti Connect software, goto the paragraph (1) below. If you do not need to install Ti Connect software goto the paragraph (2), "Procedure to installing the newest Ti 84 Plus OS 2.35v."


1). You can get the latest copy of Ti Connect software by going to the Texas Instruments web site. You can get to that site instantly by clicking, "Ti Connect software" At this Ti site under "View: Connectivity Software", Click, "the OS link that applies to your computers operating system". Next, click the Download Item, "Ti Connect software for ....OS". Next you can login or, click "continue as guest". I'd would click the "continue as guest". Once you have click, "continue as guest" the Ti Connect software for ....OS will be download to you. Click, "OPEN" and the software will start installing. You will have to click "Next" a few times but, it install pretty fast. Once the Ti connect software has successfully installed follow the instructions to the
"Procedure to installing the newest Ti 84 Plus OS 2.35v." below.

Procedure to installing the newest Ti 84 Plus OS 2.35v.

2). You can also get the latest copy of Ti84 Plus 2.35v OS and guidebook by going to the Texas Instruments web site. You can get to that site instantly by clicking, "Ti 84 Plus 2.35v. OS!" Once your at the Ti site click the Download Item, "Ti84 Plus family operating system". Next you can login or, click "continue as guest". I'd would click the "continue as guest". Once you have click, "continue as guest" the Ti84 Plus family operating system download to you. Click "SAVE" And then a folder will pop up. It is probably a folder that you download too. If so, you may want to change it and, save to this folder, "My Documents \ My TI Data \ Downloads". You can also go back and, download the Ti 84 Plus guidebook too, if needed.

Link your computer and calculator with the USB cable or Direct Black Link cable that came with the calculator. Next, drag the Ti 84 Plus OS 2.35v that you copied to "My Documents \ My TI Data \ Downloads" out of that folder and, drop it in the "Ti connect" icon on the desktop. Click, "Continue" and, the new Ti 84 Plus OS 2.35v will begin to install. The Ti Device window may pop up and, click on to the port your Ti 84 Plus is using, USB1 cable or Direct Black COM1. Just click, "Select" and, the OS will continue to download. Upon completion the newest Ti 84 Plus OS 2.35v will be installed.

Jan 06, 2011 | Texas Instruments TI-84 Plus Calculator

1 Answer

I just upgraded my ti89 and now it will not detect in windows 7


I'm going to take it that your Ti 89 upgrade is a Ti 89 OS update. Check and make sure your Ti 89 OS is up to date with with OS 2.09v. For ti 89 Titanium your OS should be 3.10v. To check the version of your OS from the home screen press, [F1] [A]-About. The OS version should show up at the second line from the top of the "About" window that pops up. If you don't have the updated OS version you should go to the Ti web site and download it. Now let's try getting the computer and calculator connected.

When you have your computer and, Ti 89 calculator connected the calculator should be on and, at the home screen.

Procedure 1.

Go to your Start Menu and search for Device Manager.

Open up Device Manager.
Scroll to the USB controller and click the +. Turn the calculator ON then connect the USB cable to your PC. A new device will appear on the USB controller.
Right-click on the new device and, choose Update Driver Software. The Hardware Update Wizard will appear.
Choose "Browse my computer for driver software".
In the search field type in C:\Program Files\TI Education\Driver Files. Look for the tiehdusb.inf driver file.
Click on Next to finish installing the driver properly
Once the driver is installed click Finish.

Procedure 2.

Now click on the "Ti Connect" software on your desktop. Double-click the Ti Device Explorer located to the left inside the Ti connect window.

oneplusgh_41.jpg

The software should start looking for your calculator. A pop-up should display looking something like what is pictured below. Under device your calculator should display. If your calculator is located the software will highlight on to it. Click, "Select" and another window should pop-up.

oneplusgh_39.jpg

The next pop-up should look something like this. If your Ti 89 is present it will show up next to device and, probably won't say Titanium. Your cable type and port should be listed too.

oneplusgh_40.jpg

If all the information is correct in the window that appears click "OK" and, you should be able to start downloading. You can skip the rest of the procedures. If your Ti 89 still won't connect to the computer goto Procedure 3 unless you have already tried Procedure 3, then goto procedure 4.

Procedure 3.

If the above procedure still does not help then try un-installing and, re-installing the Ti Connect software. After un-installing re-boot your computer. After re-booting your computer you can get the latest copy of Ti Connect software by going to the Texas Instruments web site. You can get to that site instantly by clicking, "Ti Connect software" At this Ti site under "View: Connectivity Software", Click, "the OS link that applies to your computers operating system". Next, click the Download Item, "Ti Connect software for ....OS". Next you can login or, click "continue as guest". I'd would click the "continue as guest". Once you have click, "continue as guest" the Ti Connect software for ....OS will be download to you. Click, "Save" and then a folder will pop up. It is probably a folder that you download too. If so, you may want to change it and, 'Save as" to this folder, "Desktop."

Next right-click the Ti Connect executable on your desktop and select, "Properties." Then click the "Compatibility" tab located at the top of the "Properties" window. Click the box next to "Run this program in compatibility mode for." and select "Windows XP Service Pack 2" from the drop-down menu. Click "Apply" and choose "OK." Double-click the TI Connect executable and select "Next" to begin the installation. Click "Yes" to OK the installation process to proceed. Then click "Finish" to complete the installation. Next, reboot your computer.

Now go back and try Procedure 1 and 2 again. If you have already tried Procedure 1 and 2 twice, go to Procedure 4.

Procedure 4.

If the above procedures fail then try a different cable and if possible a different computer.
If trying different cables/computers fails, please contact and fill out a Ti Cares Customer Assistance Form. You can get there by clicking this link, " Ti Cares Customer Assistance Form "

Attach a system information file to the email reply you receive from "Ti Cares Customer Assistance Form."

To get the system information file:

Go to Start Menu and search for System Info
Once loaded, click on File and choose Save
Name the file FirstNameLastName.nfo
Please check to make sure that system info file(.nfo) is the selected type of file.
Attach the .nfo file to the email reply

Jan 03, 2011 | Texas Instruments TI-89 Calculator

1 Answer

Ti 89 detected but couldn't get status


Hello,
Here is what the FAQ and Knowledge Base area of the TI site has to say about the problem you are having. Hope it helps.

How do I correct the error message "TI-83 Plus or TI-89 detected, but could not get status" using the TI Connect software for Windows®?

The Operating System (OS) will need to be updated on the TI-83 Plus family or TI-89 calculator in order for the TI Connect software to detect the status. Try the following procedure to install the OS from the TI-83 Plus and TI-89 Boot Screen. Make sure TI Connect 1.6 is installed on the PC.

If using a TI-89 calculator:
• Connect the TI Connectivity cable to the TI-89 calculator and the computer.
• Do not start the TI Connect software.
• Download the TI-89 v2.09 OS onto the PC's desktop.
**Force the TI-89 into the "Boot screen" (see instructions below)**
• "Press I to install..." (press the [9] key).
• Click on Start >> Programs >> TI Tools >> TI Connect >> TI OSDownloader.
• Follow the on-screen directions to install OS version 2.09.
The download should begin.
**Steps for Boot Screen:**
• Take one AAA battery out, press and hold down the [APPS] key while reinserting the battery to force device into the Boot Code screen.
• "Press I to install..." will appear.
Once the OS has completed installation, the TI Connect software will be able to detect the TI-89.

Oct 31, 2009 | Texas Instruments TI-89 Calculator

1 Answer

OS failed now installation screen stuck


Hello,
I suggest you interrupt the installation with [Esc] or [Diamond][QUIT]. Then download the OS on your computer and drag and drop OS on the open window of TI Connect to transfer it to calculator.
Press the [Diamond][QUIT] several times. If it refuses, all that is left for you to do is remove main batteries and restart the installation as described above.
Hope it helps.

Sep 30, 2009 | Texas Instruments TI-89 Calculator

2 Answers

Wont reinstall OS (error message during installation)


I had a very similar problem when trying to install the new OS. The way I got it working was

1. make sure you have fresh batteries in.
2. Find a new computer which you have not used neither TI connect nor the calculator on.
3. Download the OS to this computer from Ti´s webpage
4. Install Ti connect and the calculator on this machine 100 % correct! (check other help files for this)
5. Go into Ti connect, and it should find the calculator now.
6. Use the "device explorer" and then the "OS downloader" directing the downloader to the path where you have already downloaded the OS to the computer.

I hope this helps you out...

Apr 10, 2008 | Texas Instruments TI-84 Plus Calculator

11 Answers

TI-84 PSE: Stuck on waiting... please install operating system now screen


The best way to solve this problem is to get a 2nd TI-84 to link into with the linking USB cable. Then turn on working calc press the 2nd button then link button (or the XTON) variable button. Scroll up to option G: SEND OS "DO NOT HIT ENTER YET" and then remove and replace one battery from the non-working unit. NEXT press enter on working unit to SEND OS.

Oct 18, 2007 | Texas Instruments TI-84 Plus Silver...

5 Answers

I cant do anything on my calculator.....when i turn it on it says "waiting... please install calculator software now." When i press the "on" key, it says, "ERROR! Press any key to turn the unit off. Then...


i've got a similar problem...my ti 84+ doesn't turns on anymore...reseting device didn't change anything. the ti-support wasn't that big help..
but its right, how to communicate with a calculator, that doesn't want to get turned on!??!.

Oct 01, 2006 | Texas Instruments TI-83 Plus Silver...

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