Question about Dell 5100cn Laser Printer

Open Question

My Dell 5100cn is not printing black and loud grinding noise

My printer is making a loud almost grinding noise when it prints and very light, unreadable black print comes out on the paper. It almost sounds like it is trying to get some toner from cartridges. They are all full. the color ink will print normal, but still makes the grinding noise. I just replaced the Image Drum and transfer roller and that didn't fix it. Dell is telling me to purchase a new machine. Please help

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

SOURCE: No Print on Paper

Try cleaning the developer. This option is located in the web interface for the dell 5100 under printer settings and maintenance tabs. There are 4 options: one for black, and then the other 3 for the 3 colors. Also, you could check to see if your transfer roller is installed correctly. We had one clunking and turned out the gears had worn down. Good luck.

Posted on May 23, 2007

Ad
  • 1 Answer

SOURCE: Pages full of toner / toner streaking

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

Posted on Jul 17, 2008

Corysf62
  • 188 Answers

SOURCE: Dell 5100cn - Magenta color on all prints

Hi 56tbird.

The answer you got from Dell was partially correct.

It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.

I have successfully instructed other on replacing the developer units, although you will have to procure the part.

This is one of the 4 color assemblies you see when you remove the imaging drum.

The part number for the Magenta Developer is M6090

The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.

you might also try a search on Ebay for the part number as well.

If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.

I can give you detailed instructions on how to change the developer if you decide to go that route.

Thanks,

Cory

Posted on Nov 04, 2008

  • 461 Answers

SOURCE: Buying and replacing just the transfer roller on a Dell 5110cn

Maybe if you call you can order just the transfer roller. You could try removing it and cleaning the ends (to provide better electrical contact). You could also try wiping the roller itself with a lint free dry cloth - but do so at you own risk and never touch the roller with your fingers!

Posted on Dec 09, 2008

  • 85 Answers

SOURCE: laser scanner on dell 5110cn laser printer, prints black smudges

replace fuser. How far apart is the ghost image?

Posted on Feb 16, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What causes a loud grinding noise when I print?


Howell310,
Can you provide the model of the Dell Printer you have that is making a loud grinding noise. I can the search for resolutions to this issue.
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Feb 27, 2016 | Dell Office Equipment & Supplies

1 Answer

Grinding noise and light print


Sounds like it might be the developer frame on its last leg. Usually about 300$ to have it fixed. We had several of these that needed replacing (out of warranty of course) and depending on the total page count would decide weather we would fix it or junk it.

Feb 08, 2014 | Dell 5100cn Laser Printer

1 Answer

Lexmark C510 is making grinding noises while printing large jobs


I found another posting stating that the culprit was the black toner cartridge. Sure enough I changed our black cartridge and the grinding noise has stopped. No wonder the grinding noise was not happening all the time only when the black cartridge got low. Thanks for the help!

Oct 15, 2009 | Lexmark C510 Laser Printer

1 Answer

How can I ignore the low toner error message and print black on a Dell 5100cn?


i believe that if you remove the color toner cartridges, it will stop asking and only print black. you may also be able to specify in the print menu settings to disable the color printing

Jun 10, 2009 | Dell 5100cn Laser Printer

1 Answer

Printing noises - no ink transferring


Sounds like you may need to replace the developer drive assembly. This is the motor and gear assy that drive the color developers. it is located on the right side middle, 3 screws hold it in place. be careful when replacing to not over tightened screws.

Apr 09, 2009 | Dell 5100cn Laser Printer

1 Answer

Color printing


When you print something and the window pops up, go to preferences and youll be able to specify "black" as the output color.

Jan 29, 2009 | Dell 5100cn Laser Printer

2 Answers

Won't print dark black; prints in gray


There are a few possible causes for the light print.

The first is the easiest to try and least expensive.

If you actually had a bad toner cartridge, and the toner was not making its way down the toner tube to the developer, then you may be able to fix the issue by simply doing a developer cleaning on the black developer. What this actually does is force aggitator to move toner down the tube into the developer. You can activate this from the maintenance menu.

If this does not fix the issue, then more then likely the black developer unit itself is defective and needs to be replaced.

Nov 07, 2008 | Dell 5100cn Laser Printer

1 Answer

Service manual


When you say the gears are not messing, what exactly do you mean.

Do you actually hear gears grinding, or are you just having an issue with magenta not printing properly.

if you hear grinding, where is the noise coming from? at the top right corner by the toner, or on the right side in the middle?

In either case, if you actually hear a grinding noise, this would require replacement parts to repair as these are not consumable user replaceable items.

Sep 04, 2008 | Dell 5100cn Laser Printer

1 Answer

Dell 5100cn


How do I remove a job history page from printing on a Dell 5100cn printer?

Aug 06, 2008 | Dell 5100cn Laser Printer

3 Answers

No Print on Paper


It sounds like you need a new electron or electrode I forget exactly what they call it, this negatively charges the paper as it passes over the positively charged toner drum allowing toner too stick to the paper where required, the lower the negative charge is the less toner that can positively stick to the paper, creating a light black or grey print. This generally occurs with age but should not be too hard to replace by yourself, just expensive.

May 17, 2007 | Dell 5100cn Laser Printer

Not finding what you are looking for?
Dell 5100cn Laser Printer Logo

Related Topics:

296 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2237 Answers

The Knight
The Knight

Level 3 Expert

74383 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...