Question about Dell 5100cn Laser Printer
My printer is making a loud almost grinding noise when it prints and very light, unreadable black print comes out on the paper. It almost sounds like it is trying to get some toner from cartridges. They are all full. the color ink will print normal, but still makes the grinding noise. I just replaced the Image Drum and transfer roller and that didn't fix it. Dell is telling me to purchase a new machine. Please help
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Posted on Jan 02, 2017
SOURCE: No Print on Paper
Try cleaning the developer. This option is located in the web interface for the dell 5100 under printer settings and maintenance tabs. There are 4 options: one for black, and then the other 3 for the 3 colors. Also, you could check to see if your transfer roller is installed correctly. We had one clunking and turned out the gears had worn down. Good luck.
Posted on May 23, 2007
First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)
Posted on Jul 17, 2008
The answer you got from Dell was partially correct.
It is the Magenta Developer that is causing your problem, however, you can replace this part for less then the printer if you do the work yourself.
I have successfully instructed other on replacing the developer units, although you will have to procure the part.
This is one of the 4 color assemblies you see when you remove the imaging drum.
The part number for the Magenta Developer is M6090
The first thing to do is price the part. I usually suggest doing a google search for the part number. you will find many resellers that way.
you might also try a search on Ebay for the part number as well.
If you decide to purchase the part, if you somewhat mechanically inclined, you should be able to replace the part without a problem.
I can give you detailed instructions on how to change the developer if you decide to go that route.
Posted on Nov 04, 2008
Maybe if you call you can order just the transfer roller. You could try removing it and cleaning the ends (to provide better electrical contact). You could also try wiping the roller itself with a lint free dry cloth - but do so at you own risk and never touch the roller with your fingers!
Posted on Dec 09, 2008
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