Question about Epson ACULASER CX11NF All-In-One Printer

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Fax issues Our machine is working when we print and copy, but we are not able to recieve a fax. Is there any way to reset the machine?

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Yes press fax button and go to setup/ press setup. printer setting and reset menu and select option to reset to default and when you configure settings on your printer for fax feature disconnect line from the back of printer and configure it then when finish reconnect the line and powercycle printer. then test by sending nd ask someone to send you a fax as well.\

make sure incoming mode is set to auto switching and drpd to normal or on

Posted on Apr 02, 2008


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Have an HP Laserjet M1319 Fax Machine. Fax line appears to be working but I can't send or receive faxes. It shows"receive" when they come in, but won't print them up.

Sometimes these machines will give you automatic messege "Recieve."
If this is only plugged in the fax machine, can you hear the machine dialing or hear the machine recieving a dial tone?.
Some machines have the audio sound turned off, so it is quiet when the machine is doing fax transmissions to limit the noise.
If you can turn it on you can make this eaisier to resolve. If it is on then you can make this more simplier.
Make sure the settings are set right, Junk mail turned off, set up the fax answer mode to print, and not store, check to see if the auto confirmation can be turned on. When this mode is turned on for this process at least you can get a print out on the fax copy, some will give an error messege.
If you can put an analog phone into the fax line, use another phone to call that number and see if it rings. This will ensure the phone line is working well.
If this line has a phone line converter, digital to analong, this may cause some of the issues. More and more people are trying to use the internet as their phone line as a fax.
I would like to know if any of this resolved the problem. There are more questions I have to this type of problem.
Good luck.

Oct 16, 2009 | HP Office Equipment & Supplies

1 Answer

My brother fax machine - only receives black pages

do a quick check on 2 things.
- Copy a document(put a printed page on document feeder and press Copy button) , has the Copy come ok? if copy is also blank that means toner/ink problem, needs to be replaced.

- check with your Fax receive Print settings. is any setting of econo mode/ contrast/brightness Off the track? If found any of such issue then Reset it or put it on average (middle).

Hope this will put your Brother on the track

Jul 14, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

2 Answers

My hp printer fax does print when recieving a fax but doew print normally when coming off computer. Fax machine sya low on ink should I check both cartridges and get new ones

Yes , if the fax machine says low ink or toner , then it needs it alos check the drum corona wire, It may need cleaning, and you can clean it using a #2 lead pencil eraser, Gently in the wire, then replace wire and try receiving a fax.

Jul 10, 2009 | HP 920 Plain Paper Fax

1 Answer

All of a sudden, faxes stop coming out and the window says something to the effect...''Place US Paper in Upper Tray''. If I turn the machine on and off, the display clears and faxes that are in memory...

The fax machine is trying to print fax recieved copies on the bypass feeder.
Check up the setup menu on the control console.
Fine fax recieve.
You should find a selection for fax recieved in which paper tray.
Check this area, any that have the bypass feeder, de-select it.
Make selections for 8 1/2 x 11 paper in tray one.

May 01, 2009 | Xerox FaxCentre F116 Plain Paper Laser

1 Answer

How can i reprint a previously recieved fax/

Search the MENU for CONFIRMATION or JOURNAL print.

Jan 30, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

2800 will not recieve faxes

Some models will actually stop working whenever a drum message is displayed.
Remember, you do not need a drum to fax out (only to print confirmations) so i would go ahead and change the drum.
Ons ome models you can adjust to how low you want to set it or remove it all together.
It will store it in memory for a while (providing you do not turn off the machine, and print as soon as you replace the toner)

Jul 16, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Recieving fax no printout, all other printing processes ok

When you say all other printing processes are ok, I am assuming you can make copies and print from the computer. If so...then are the blank faxes coming from several different fax machines or are they coming from one particular fax machine. If one particular fax machine, then the problem is probably on their end. I need to go backwards a second....when you receive a fax does the machine spit out a blank page or no paper is fed at just receives the fax? Is the machine programmed to just receive faxes to memory to be printed out later? It doesn't make sense for it to print or copy but not to print a fax. If problem persist try a different fax modem.

May 08, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

IntelliFAX 4750E - Printer Busy

The printers memory may be full depending on the type of documents they are printing. The first and most simple step is to unplug the power cord from the back of the unit for 30 seconds, put your finger on the stop key while plugging the unit back up and continue holding the stop key until the time and date are back on the display of the Brother unit.

If that does not work unplug the USB cable from the PC. Unplug the power cord from the unit again. Put your finger on the menu key first and then plug the unit back up. You want to hold the menu key unit the until the LCD says maintanence and all the lights are flashing. Let the menu key go and press the number 82 and will give you an error code. If the error code is 00 then there are no errors. If there is an error code record it and contact brother or check a service manual if you have one. Most laser products all have the same error codes with Brother.

To reset the unit press stop and then 91, this will reset the unit and all faxes or print jobs will be lost. This should clear the issue.

Jan 02, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Receive fax on the fax system as well as your PC

If you change the number of rings on the fax machine to more than on your PC, your PC should receive the fax first and accomplish your goal.

Dec 19, 2007 | HP LaserJet 3500n Printer

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