Question about Epson ACULASER CX11NF All-In-One Printer

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Fax issues Our machine is working when we print and copy, but we are not able to recieve a fax. Is there any way to reset the machine?

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Yes press fax button and go to setup/ press setup. printer setting and reset menu and select option to reset to default and when you configure settings on your printer for fax feature disconnect line from the back of printer and configure it then when finish reconnect the line and powercycle printer. then test by sending nd ask someone to send you a fax as well.\

make sure incoming mode is set to auto switching and drpd to normal or on

Posted on Apr 02, 2008

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Posted on Jan 02, 2017

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How do i retreive and receive faxes? My machine has recieved material in memory, yet when i try to print them, the alarm rings after first page and display reads "CHECK PAGE SIZE, press OK" It will re


If you are able to print normally from this model, despite the 'stuck' faxes, then it could be that you have been sent a document that is not the same size as that in your tray. Try cutting A4, if that is what you have, down to 'legal' and see if will move on to next page. If this works, cut some more and print job till finished.
If the above makes no difference, you may have to do a memory reset to clear a corrupt fax record. Caution! this would clear all faxes queued in your machine.

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When someone is trying to fax us, it says on their side that it went through but we hear no dial tone and do not recieve any faxes. What can we do to try to fix this? We have to have our fax working as...


Well first thing is to call your own fax machine from a telephone at your location and make sure that it rings and answers....you should hear the tones in the earpiece of the phone you are calling from. If that works, go to your fax and try to make a "copy" on it to make sure it actually prints onto paper. Then get someone locally with a fax machine to send you a fax...make sure your machine answers and then prints the page out. If it wont print the pages out are the pages going into memory???? Maybe your machine is asking for toner or a drum???

Sep 09, 2010 | Office Equipment & Supplies

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How do i print out the recieved memory?


It appears the feature you are looking for is called Print Local Copy.

The Print Local Copy option allows you to
set the machine to print the fax on your machine, if fax
forwarding is completed without any error

The instructions are not clear, but they seem to indicate that you find this under Menu, reports.
Here is a link to the complete user guide.

Dec 18, 2009 | Samsung SCX 4521F All-In-One Laser Printer

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My hp printer fax does print when recieving a fax but doew print normally when coming off computer. Fax machine sya low on ink should I check both cartridges and get new ones


Yes , if the fax machine says low ink or toner , then it needs it alos check the drum corona wire, It may need cleaning, and you can clean it using a #2 lead pencil eraser, Gently in the wire, then replace wire and try receiving a fax.

Jul 10, 2009 | HP 920 Plain Paper Fax

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All of a sudden, faxes stop coming out and the window says something to the effect...''Place US Paper in Upper Tray''. If I turn the machine on and off, the display clears and faxes that are in memory...


The fax machine is trying to print fax recieved copies on the bypass feeder.
Check up the setup menu on the control console.
Fine fax recieve.
You should find a selection for fax recieved in which paper tray.
Check this area, any that have the bypass feeder, de-select it.
Make selections for 8 1/2 x 11 paper in tray one.

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How can i reprint a previously recieved fax/


Search the MENU for CONFIRMATION or JOURNAL print.

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Cant receive faxes


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Jun 23, 2008 | Office Equipment & Supplies

1 Answer

Recieving fax no printout, all other printing processes ok


When you say all other printing processes are ok, I am assuming you can make copies and print from the computer. If so...then are the blank faxes coming from several different fax machines or are they coming from one particular fax machine. If one particular fax machine, then the problem is probably on their end. I need to go backwards a second....when you receive a fax does the machine spit out a blank page or no paper is fed at all..it just receives the fax? Is the machine programmed to just receive faxes to memory to be printed out later? It doesn't make sense for it to print or copy but not to print a fax. If problem persist try a different fax modem.

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1 Answer

IntelliFAX 4750E - Printer Busy


The printers memory may be full depending on the type of documents they are printing. The first and most simple step is to unplug the power cord from the back of the unit for 30 seconds, put your finger on the stop key while plugging the unit back up and continue holding the stop key until the time and date are back on the display of the Brother unit.

If that does not work unplug the USB cable from the PC. Unplug the power cord from the unit again. Put your finger on the menu key first and then plug the unit back up. You want to hold the menu key unit the until the LCD says maintanence and all the lights are flashing. Let the menu key go and press the number 82 and will give you an error code. If the error code is 00 then there are no errors. If there is an error code record it and contact brother or check a service manual if you have one. Most laser products all have the same error codes with Brother.

To reset the unit press stop and then 91, this will reset the unit and all faxes or print jobs will be lost. This should clear the issue.

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