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My Sony Bluray/Disc player will not open Netflix & play. Started trouble with streaming & now it won't open it at all. No error message. It opens Amazon, Youtube, etc & will play those videos. Help!

Since the last number of months the media sites have been phasing out Flash for playing videos. They are moving to HTML5 video player. The devices that use these services will have to be updated to be compatible.

I have no idea about the different manufacture policies at what age of devices will be updated. With most disk players and TV sets that are less than about three years old they can be put in to a home network to be allowed to have factory firmware (internal software) updates. Check to see if your player model can be connected to a network for updates. Many of the models can use WiFi to access the net, if you have WiFi at home or at the location of the disk player. It is the same for TV set. The older models of disk players require a file to be downloaded from the manufacture site for the particular model, converted to an ISO file, burned to a CD disk, and then the CD loaded in to the player's drive; to perform the update.

Another solution to watch the videos is to use a computer that has an HTML5 compatible browser. If the display card of the computer has an HDMI with embedded audio output it can be connected to your video center or TV set to view the movies.

The newest versions of Firefox, Chrome, and Internet Explorer should have HTML5 compatibility. It is also a good idea to install Microsoft Silver Light. Some sites will require Java to be installed to access playing their videos with HTML5.

I hope this helps out...

May 25, 2015 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

I had Att DSL and never had an issue with my bluray player. I switched to charter Internet and now my Samsung BDP-1590 bluray player will not connect to the internet. Any ideas? I have reset the bluray....

If you're using the same router, nothing should have changed. If you're using a different router, you will need to connect to the network from the blu-Ray player, providing the network pass phrase/preshared key. You could try using an Ethernet cable from the router to the BD player and see if it works that way. This is assuming your network is up and the rest of your devices work fine.

Hope this helps!

Jan 24, 2015 | Samsung DVD & Blu-Ray Players

1 Answer

My sony bdp-s350 can not play netflix steaming

I'm sorry to inform you that the Blu-ray player does not have the feature to stream videos from Netflix. The network connection on the player is used for watching BD Live content from the playing disc and network update.
Thanks for understanding.
Please let me know if you require any clarifications.

Mar 27, 2011 | Sony BDP-S350 Blu-Ray Player

1 Answer

Attempt to get the file manually, if that doesn't work, try using the file in administrative mode before using it. If it is corrupt completely, delete it and redownload it.

Mar 13, 2011 | Pioneer BDP-51FD Blu-Ray Player

1 Answer

Need code for Sony BDP-S350 for a Dish Network 622 remote

We would be happy to help you with that. Here is a list of codes that should address your DISH Network remote to your Sony Blu-ray player: 629, 671, 868, 617, 501, and 768.

Press and hold the DVD/VCR button located on the top of the remote until all the mode buttons at the top of the remote light up, then release. Use the number buttons to enter one of the codes for your Sony Blu-ray player, then press the pound (#) button. If the code entered is valid for the remote, the mode light flashes three times. Phillip Chang
DISH Network Customer Service Representative

Aug 01, 2010 | Sony BDP-S350 Blu-Ray Player

1 Answer

Have purchased Terminator Salvation and 2012 on bluray, both Sony discs, they load and go to menu screen, however the icons to allow you to play or scene select etc do not appear, menu just plays over and...

Most likely you need to 'flash' (update) your BDP-S300's firmware. I had the same issue while trying to play AVTR in my BDP-S300. I downloaded Sony's latest firmware update, burned it to disc and popped the disc into the player... It takes 5-10 minutes for the 'flashing' to take place. AVTR now works in my player... Had to do this with one other Blu-ray movie about 18 months ago also.

Download the latest firmware version for the BDP-S300 here...®ion_id=3

Follow the instructions to the letter!

If you have any problems with updating your BDP-S300 firmware, feel free to contact me at

Apr 27, 2010 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

Player can not play disk (blu ray SONY BDP-S300)

There are firmware upgrades at the Sony site, I just upgraded to v5.20. You download an .exe file, run it under Windows, burn the resulting .iso file to a CD, insert the CD into the BDP-S300 and wait about 20 minutes. More detailed directions on the site, too.

Mar 06, 2010 | Sony BDP-S300 Blu-Ray Disc Player

3 Answers

HDMI not working Sony BDP-S350

plug the sony player into your home network via a network cable ( should be a network port ( RJ45 port ) on the back of it and then update the firmware - unless its already the latest version, if it is then post back with any error messages or whats happening exactly when you try to select HDMI or is it greyed out ?

Jun 02, 2009 | Sony BDP-S350 Blu-Ray Player

1 Answer

Unlock sony BDP-1S

I just bought a sony blu-ray, how do you get into cd files

Mar 23, 2008 | Sony BDP-S300 Blu-Ray Disc Player

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