Question about Microsoft Xbox 360 Console

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A few unreadable disc errors, some freezing, then no picture.

I seem to only have this problem when i play halo 3. A few weeks ago when i would try to turn halo on the screen would say unreadable disc. after restarting it a few times the game started to work, i constantly had to do this every time i played the game although sometimes i'd get lucky and the game would start right up, a few days later the game started to freeze randomly and i would have to restart the console. finally a few days later the colors in the game became distorted, and when i went to restart it the sound came on but there was only a picture of moving diagonal white dots, i was able to solve this problem once with a few restarts but stupidly enough i decided to try halo again and no the console just displays white diagonal dots when i turn it on with the sound of the game in the back ground.

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1 Answer

Rats. Sorry to hear that. If your Xbox360 is still under warranty then you can call 1-800-4MY-XBOX and arrange to have it fixed.

This is a common problem and some people even choose to replace the DVD drive to reduce the noise while the console is operating.

Here's a link to help identify what drive you have in your console now: http://llamma.com/xbox360/Xbox_360_DVD_Drive_Comparison.htm

Here's another user's story of how he solved a similar problem:
http://forums.xbox-scene.com/lofiversion/index.php/t533388.html

Here's a place to buy a replacement drive:
http://www.etech4sale.com/Philips_VAD6037_21_Xbox_360_Replacement/VAD6037_21/partinfo-id-213036.html

And lastly here's a tutorial with more details:
http://www.llamma.com/xbox/Repairs/xbox_dvd_repair.htm

Posted on Dec 19, 2007

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