Question about HP Officejet Pro L7680 All-In-One Printer

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The printhead latch is open

Where is the printhead latch located?

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It is the mechanism that holds the ink cartridges in place.

Posted on Sep 30, 2009

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Hp color Inkjet printer cp1700 - error: printhead access latch open.


There should be a small switch that depresses when the access latch is closed. Check the part that the latch presses on, it should move freely and be springy. Sometimes these actuators will pop out of place or completely off of the switch.

Jan 28, 2013 | Office Equipment & Supplies

1 Answer

Printer head


The error can be the result of firmware code, printer contacts or the printhead itself failing. There is a firmware update that addresses the "Printhead Error" on your printer. Please follow the steps below on how to successfully update your printer and provide information to the following questions:


1. Open the cover to remove the printhead and tanks (if installed). You may go to http://bit.ly/klw9sJ to have a visual on how to remove the printhead. Note: Carrier will come to the center automatically with this error message as the cover is opened.
- Remove the tanks and place on a table.
- Open printhead latch and remove the printhead.
- Close the printhead latch, close the printer cover, and confirm the error message goes away from op panel.


2. Proceed with the firmware update. Please visit the Lexmark website to download and install the update. Click here to download an important firmware update for your printer. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct. Please indicate if the update failed or successful.


3. If the firmware update software notifies that you have the latest firmware version, please inspect the printhead for the manufacturing stamp (http://bit.ly/vLvfCx ).
a. Is the stamp on the nozzle plate side?
b. Is the stamp on the contact side?



4. Open cover, open latch, and insert printhead only.


- Firmly push down on printhead then close latch and cover.
- If error message goes away, continue with normal installation steps for cartridges.
- If error message remains, open cover, remove cartridges, open latch, remove printhead, re-install printhead, close latch and install tanks cartridges firmly.


5. Try to print a document again to verify that the problem is fixed.


Please feel free to contact us at LxkListens@Lexmark.com

Nov 11, 2012 | Lexmark S815 Genesis AllInOne InkJet...

1 Answer

There's a problem with the printhead


Try this approach to fix the printhead problem:1. Open the printer cover > remove the ink tanks > open the printhead latch > remove the printhead > close the printhead latch.2. Visit the Lexmark website to download and install the Lexmark Pro700 Series Firmware Update.3. After the update is successful, open the printer cover > open the printhead latch > re-install the printhead > close the printer cover > if no error appears, continue with normal installation steps for cartridges. If error still appears, try to remove and re-insert the printhead firmly.
4. Try to print again to verify that the problem is fixed.
Should the error persist, it could be that the printhead itself is faulty. If that's the case, please contact Lexmark Technical Support for further assistance.

Feb 08, 2012 | Lexmark Prevail Pro705 Wireless All-In-One...

1 Answer

There is a problem with the pinterhead please help its a lexmark pro705


A firmware update for the Lexmark Prevail Pro705 will help fix the printhead issue you are experiencing. Please follow the steps below on how to successfully update your printer:
  1. Open the printer cover and remove the printhead and tanks (if installed). Note: Carrier will come to the center automatically with this error message as the cover is opened. Remove the ink tanks > open the printhead latch and remove the printhead > close the printhead latch, close the printer cover and confirm the error message goes away from the operator panel.
  2. Proceed with the firmware update. Please visit the Lexmark website to download and install the Lexmark Pro700 Series Firmware Update.
After successfully updating your printer, open the printer cover > re-insert the printhead > close the printer. If no printhead error comes up, continue with normal installation steps for cartridges. If error comes up again, please contact Lexmark Technical Support Center for further assistance.

Dec 11, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

Printhead is not supported by the all in one


A firmware update for the Lexmark Prospect Pro205 will help fix the printhead issue you are experiencing. Please follow the steps below on how to successfully update your printer:

  1. Open the printer cover and remove the printhead and tanks (if installed). Note: Carrier will come to the center automatically with this error message as the cover is opened. Remove the ink tanks > open the printhead latch and remove the printhead > close the printhead latch, close the printer cover and confirm the error message goes away from the operator panel.
  2. Proceed with the firmware update. Please visit the Lexmark website to download and install the Lexmark Pro200 Series Firmware Update.

After successfully updating your printer, open the printer cover > re-insert the printhead > close the printer cover. If no printhead error comes up, continue with normal installation steps for cartridges. If error comes up again, please contact Lexmark Technical Support Center for further assistance.

Oct 06, 2011 | Lexmark Prospect Pro205 Wireless...

2 Answers

Replace print heads. How?


REPLACING HP PRINTER, PRINTHEADS


Follow these steps to replace the printheads in your printer.
  1. Press the Power button (c00636182.gif ) to turn on the printer.
  2. Open the top cover.
  3. Press and hold the Resume button (c01219285.bmp ) until the carriage moves to the left. CAUTION: Be careful not to proceed until the carriage is on the left side of the printer. If the carriage does not move to the left automatically, turn the printer off and back on and then try holding down the Resume button (c01219285.bmp ) again. The printhead can be damaged if the carriage is not all the way to the left for installation.
  4. Lift the printhead latch. Figure 3: Lifting the printhead latchc01290070.gif
  5. Lift the handle of a printhead and use it to pull the printhead out of its slot. Figure 4: Removing the old printheadc01295543.gif
  6. Shake the new printhead at least six times while the printhead is still in its packaging. Figure 5: Shaking the new printheadc01134519.gif
  7. Remove the new printhead from its package, and then remove its orange protective caps. Figure 6: Removing the protective capsc01134520.gif CAUTION: Do not shake the printheads after removing the orange protective caps.
  8. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead latch). Press down firmly on the printhead until it snaps into place. Figure 7: Inserting the new printheadc01290071.gif
  9. Pull the printhead latch all the way forward, and then press down until the latch engages. Figure 8: Closing the printhead latchc01290072.gif
  10. Close the cover. Figure 9: Closing the coverc01290073.gif
  11. The printer should align the printheads automatically in a few minutes, printing an alignment page. If it does not, go to the next section to align manually.
Align the printheadsIf you installed the HP software, use the instructions in the left column below. If you installed a Plug and Play driver or other driver, use the instructions in the right column.

Mar 05, 2010 | HP Office Equipment & Supplies

1 Answer

HP L7590 cannot locate printhead latch...don't think there is one


Ok...

The printheads are located in the internals of the printer. To get to them you need to gently lift the control panel up and you'll find this hinges up showing the inside of the printer.

You should then see on the printers LED that you can press and hold the OK button for 5 seconds to change the printheads. Do this until you see the printhead carriage moving out of the parking bay over towards the left.

IMPORTANT: Let the printhead carriage get over to the left and sit for at least 10 seconds before you do anything else as sometimes the printer opts to move the thing after a couple of seconds. Annoying but it can cause damage.. So wait a few.

Once the printhead is all the way over to the left, lift the blue plastic latch/cover from the front and this will reveal the two printheads.

You can now change and/or install your printheads before closing the blue plastic latch/cover and closing the printer lid.

Hope that helps.

Jan 11, 2009 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

IDS failure, call HP message comes up


Hope this helps you. This error is caused by either a correct or incorrect detection of air in the manifold. The steps below will clear the error condition, which should solve the problem if it is caused by an incorrect detection of air. If there really is air in the manifold, however, this procedure will not solve the problem and the printer will have to be serviced. Step 1 - Remove all printheads CAUTION: Do not touch the printhead tower. Do not remove the printhead handle. Keep printheads out of the reach of children. Figure 1: HP 14 printhead c00042423.jpg 1 - Handle 2 - Tower
  1. Make sure the unit is plugged in and the power is turned on.
  2. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
  3. Wait two or three seconds, then unplug the power cord.
  4. Open the printhead latch. See the illustration below. Figure 2: Open the printhead latch c00042424.jpg
  5. Remove each problem printhead by lifting the printhead handle and pulling up. See the illustration below. Figure 3: Remove the printhead c00042425.jpg
Step 2 - Reset the internal error state NOTE: This step must be performed before the printheads are re-installed.
  1. Close the printhead chute.
  2. Close the access door.
  3. Plug the power cord back in.
  4. Turn on the power. The front panel should read No Printhead. Will damage Product. Insert [color name] [icon] printhead now . NOTE: The carriage may make a grinding noise when you turn the power on. This noise is normal.
  5. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
  6. Wait two or three seconds, then unplug the power cord.
  7. Open the printhead latch.
Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes to dry. Step 3 - Insert the printheads
  1. Place each printhead in its slot in the printhead carriage. The colored shape on the top of the printhead should match the colored shape on the proper slot on the printhead carriage.
  2. Press down firmly and evenly on both the front and back of the printhead, as shown in the illustration below. Proper seating is essential to making good electrical contact.
Figure 4: Seat the printhead c00042431.jpg Step 4 - Close and check the printer
  1. Close the printhead carriage latch and make sure the loops catch the hooks. See the illustration below. Figure 5: Loops catch hooks c00042432.jpg
  2. Snap the latch into place.
  3. Plug in the power cord.
  4. Close the print carriage access door.
  5. Turn on the power.
  6. If the error clears, a message to align the printheads may appear on the HP Officejet D and HP Officejet 7100. Press Enter to align. If the error persists contact HP. Printhead replacement will not resolve this problem - the printer will have to be serviced.

Jan 08, 2009 | HP OfficeJet D135 All-In-One InkJet...

4 Answers

Printhead problem (black/yellow) on HP L7780


When you removed the paper it's possible your damaged it and that's why the message is not going away. Did you try to put the cartridge back in to make sure it had not come out of position and just remove the power cord for a minute then plugging it back it.

Here are the steps to make sure you properly change the cartridges and the heads...

Install the ink cartridges and printheads Step one: Install the ink cartridges All four ink cartridges must be correctly installed for the HP All-in-One to work. Follow the steps below to Install cartridges:
  1. Open the ink cartridge cover.
  2. Remove each ink cartridge from its package.
  3. Align each ink cartridge with its color-coded slot and then insert the ink cartridge into the slot. To ensure proper contact, press down firmly on the cartridges until they snap into place.
  4. Close the ink cartridge cover.
Figure 1: Installing cartridges c00841893.gif 1 - Open the ink cartridge cover. 2 - Remove the ink cartridges from the packages. 3 - Install the ink cartridges. 4 - Close the ink cartridge cover. Step two: Install the printheads Follow the steps below to install the printheads.
  1. Open the top cover of the printer. Figure 2: Open the top cover c00848391.gif
  2. If the carriage does not move to the left automatically, press and hold the Resume button (c00847980.gif ) for three seconds. Wait for the carriage to stop moving.
  3. Remove the cardboard cover from the printhead carriage. Figure 3: Remove the cardboard cover c00848392.gif
  4. Lift the printhead latch. Figure 4: Lift the printhead latch c00848393.gif
  5. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. Figure 5: Shake the printhead while it is still in its packaging c00847983.gif
  6. Remove the new printhead from its package, and then remove its orange protective caps. CAUTION: Do not shake printheads after the caps are removed. Figure 6: Remove the printhead from its packaging, then remove the orange caps from the printhead c00847984.gif
  7. Insert the printhead into its color-coded slot. The label on the printhead must match the label on the printhead latch. Press down firmly on the printhead to ensure proper contact. Figure 7: Insert the printheads in the correct color-coded slots c00847985.gif
  8. Pull the printhead latch all the way forward, and then press down to ensure that the latch is properly engaged. You might have to apply some pressure to engage the latch. Figure 8: Close the latch c00848394.gif
  9. Close the top cover. Figure 9: Close the top cover c00847987.gif
Step three: Align the print heads Whenever you insert or replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. If the printer does not print the alignment page automatically, start the alignment process manually. To start the alignment process manually:
  1. Press the Setup button on the control panel Setup and the number 6 on the keypad or scroll to Tools .
  2. Press 4 on the keypad or scroll to Align Printer . The alignment process starts.

Dec 01, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

HP Business Inkjet 2800


the carriage need maintenances

Jun 26, 2008 | HP Business InkJet 2800 Printer

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