Question about Canon PIXMA iP5000 InkJet Photo Printer

4 Answers

Operators Error - won't respond to anything

When I turn on my printer it flashes one green light and then 5 orange. When I attempt to print a window pops up that says "Operator error.
Press printer's RESUME button.
If this doesn't clear the error, cancel printing and turn the printer off and then back on."

I do this and nothing happens. I have tried to unistall and reinstall the printer. I have tried different USB ports and it will not print ANYTHING. It won't do a test page, maintenance, NOTHING. It is online and everything is connected properly. I have done all the troubleshooting, and nothing has worked. ANY HELP????

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  • Scopie Jan 04, 2008

    When I turn on my printer it flashes one green light and then 5 orange.
    When I attempt to print a window pops up that says "Operator error.
    Press printer's RESUME button.
    If this doesn't clear the error, cancel printing and turn the printer off and then back on."



    I do this and nothing happens. I have tried to unistall and reinstall the printer. I have tried different USB ports and it will not print ANYTHING. It won't do a test page, maintenance, NOTHING. It is online and everything is connected properly. I have done all the troubleshooting, and nothing has worked. ANY HELP????

  • Anonymous Mar 04, 2008

    i have the same problem. flashes 5 times orange then once green and i have no clue how to fix it :(

  • Anonymous Jun 15, 2008

    Well hello all,
    I also have the same problem and although I tried to install and reinstall the printer head I have the same error message and same 5 orange flashes blinking at me! Should I try to look for a new printer head....did not print that much since the printer was new (about 2 years ago)
    Thanks for your help
    Tom


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4 Answers

Something VERY similar happened to me, and simply unplugging it then turning it back on fixed it. I guess you have nothing to lose trying, right?

Posted on Jul 21, 2008

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From the e-user's guide:
Five flashes: Print Head not installed / Print Head not installed correctly / Print Head is defective Install the Print Head. If the Print Head is already installed, remove the Print Head and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact a Canon service representative.


The simple fix with the above instructions is to make sure the contacts are clean. Dust from indoor carpeting, fireplaces, and cat/dog dander/dirt over the months can wreak havoc with contacts in gadgets not completely sealed, such as printers. Use an appropriate cleaner if they are very dirty (something made for electronic devices).

Posted on Aug 10, 2008

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I think it's the "print head is not installed" code.
If you are certain it is, open the the cover and make sure the gray lever is pushed down. This sets the head against the pins in the carriage.

You also might try and take out and put back in the print head, making certain all the cartridges are installed correctly. (click into place) and try it again.

Posted on Mar 10, 2008

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I have the same problem and im clueless as how to fix it :(

Posted on Mar 04, 2008

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1 Answer

Orange light flashes 5 times then green flashes once then repeat Can't get printer to do anything else. Have unpluged it for ten minutes no luck Have removed print head and replaced it, no luck....


1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
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Hi can gave you the truble codes
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  • Light Orange - 3 beeps: Remove any paper jammed
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