Question about Brother IntelliFax-2820 Laser Fax

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Blacks streaks on outgoing faxes and scans. What could it be.

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It could be a dirty scanner glass or a burned out LED element in the scanner.

Posted on Sep 30, 2009

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My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

.

May 31, 2011 | Brother Office Equipment & Supplies

1 Answer

HP 1040 is sending streaked faxes


Streaking on outbound faxes is due to a dirty optics assembly. In order to correct the issue, you must open the fax (just lift up the front cover) and clean the area that scans the paper as they become dirty with paper dust and dirt.

-David.

Nov 02, 2010 | HP 1040 Plain Paper Inkjet Fax

1 Answer

WE HAVE A FAX MACHINE THAT HAS A BLACK LINE GOING DOWN THE PAGE WITH FAX IN AND FAX OUT


For outgoing fax lines, check your scaner rail for any streaks, dirts or similar and clean scaner.
For incoming fax streaks, you can only check your drum unit for lines on surface and replace it, or lines is there because other side has dirt or similar on their scaner.

Hope that helps!

Aug 09, 2010 | Office Equipment & Supplies

1 Answer

Black streak down right side of outgoing received fax


clean the scanner, it may have white out or some other obstruction blocking it

Jun 02, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

We are getting streaks on scan and faxes but not on items we just use for regular copying. Where do you think the problem lies?


Clean all the glass surface you see. Newer copiers use a small glass strip that the original scans across. All it takes is alittle white out or ink spot on the glass and you get the streaks.

May 16, 2010 | Office Equipment & Supplies

2 Answers

Brother MFC 8220 all-in-one fax prints with a vertical line


First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

Nov 21, 2009 | Brother Office Equipment & Supplies

1 Answer

Large Black streak on outbound fax/copy


1 or 2 LEDs are burned out in the scanner unit.

Sep 23, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Copier, Printer black streaks on copy or all black page


Hello sir; Either drum cleaning blade or drum cartridge needto replace.

Aug 20, 2009 | Brother Office Equipment & Supplies

1 Answer

Outgoing faxes are black


Check first all settings, unplug the scanner to reset settings.

Try doing a scan, if the scan is black as well, you need to have the lamp or the array sensor replaced.

If scan is ok, then it is a communication problem probably a fault on the internal main board.

Dec 15, 2008 | Brother IntelliFAX 5750e Laser Fax

1 Answer

Copies and outgoing fax quality


your machine most likely has toner spills in it.
if you send faxes face side down follow these instructions ;
1- take out toner
2- look for thin glass strip on bottom inside the machine
3-wipe clean

if you make copies side up then do the same except look for glass strip on the upper side of machine

Nov 27, 2007 | Brother IntelliFAX 4100 Laser Fax

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